Corporate report: Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2022 to 2023

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Independent Case Examiner

December 14

00:00 2023

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Independent Case Examiner for the Department of Communities (NI): annual report 1 April 2022 to 31 March 2023

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Independent Case Examiner for the Department of Communities (NI): annual report 1 April 2022 to 31 March 2023

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The Independent Case Examiner (ICE) reviews complaints made by users of certain government agencies and businesses that deal with benefits and financial support.

This report is about the work carried out between 1 April 2022 and 31 March 2023 for the Social Security Agency and Child Maintenance Service, part of the Department for Communities in Northern Ireland.

Published 14 December 2023

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