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Independent Case Examiner


Corporate report: DWP complaints: Annual report by the Independent Case Examiner 2018 to 2019

Corporate report: DWP complaints: Annual report by the Independent Case Examiner 2018 to 2019

The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2018 to 31 March 2019.

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Corporate report: Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2018 to 2019

Corporate report: Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2018 to 2019

A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2018 to 2019.

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Transparency data: Independent Case Examiner service standards

Transparency data: Independent Case Examiner service standards

This publication lists the Independent Case Examiner service standards and shows how it has performed.

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Transparency data: Independent Case Examiner service standards

Transparency data: Independent Case Examiner service standards

This publication lists the Independent Case Examiner service standards and shows how it has performed.

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Guidance: How to bring a complaint to the Independent Case Examiner

Guidance: How to bring a complaint to the Independent Case Examiner

The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.

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Corporate report: DWP complaints: Annual report by the Independent Case Examiner 2017 to 2018

Corporate report: DWP complaints: Annual report by the Independent Case Examiner 2017 to 2018

The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2017 to 31 March 2018.

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Joanna Wallace reappointed as Independent Case Examiner

Joanna Wallace reappointed as Independent Case Examiner

The Department for Work and Pensions (DWP) has today announced the reappointment of Joanna Wallace as Independent Case Examiner.

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Joanna Wallace reappointed as Independent Case Examiner

Joanna Wallace reappointed as Independent Case Examiner

The Department for Work and Pensions (DWP) has today announced the reappointment of Joanna Wallace as Independent Case Examiner.

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