GovWire

Section C - Third parties

Ofqual

September 21
12:33 2023

  1. C1.1 Where an awarding organisation arranges for a third party to undertake, on its behalf, any part of the development, delivery or award of qualifications which the awarding organisation makes available, or proposes to make available, the awarding organisation must
    1. (a) ensure that the arrangements which it establishes with that third party enable the awarding organisation to develop, deliver and award qualifications in a way that complies with its Conditions of Recognition, and
    2. (b) monitor and, where appropriate, enforce such arrangements so as to ensure that it is able to develop, deliver and award qualifications in a way that complies with its Conditions of Recognition.
  1. C1.2 An awarding organisation must take all reasonable steps to ensure that, in making any such arrangements, it does not impose unnecessary or unduly burdensome requirements on third parties

Guidance on Condition C1

Examples of positive indicators that would suggest an awarding organisation is likely to comply

The awarding organisation:

  • evaluates a third partys ability and willingness to act in a way that will enable the awarding organisation to comply with the conditions before entering into an arrangement with the third party;
  • has arrangements with third parties that reflect the conditions appropriate to the third parties roles (examiners, IT providers, printers and couriers, for example) that enable it to meet its Conditions of Recognition;
  • has up-to-date records of the third parties with which it works and of their roles in the development, delivery and award of its qualifications;
  • makes clear to the third parties with which it works what it expects of them;
  • has acted quickly and appropriately when it has found third-party activity puts at risk its ability to comply with its Conditions of Recognition enforcing such arrangements where necessary;
  • seeks feedback from third parties on the burden of its arrangements on them and reduces any such burden where possible.

Examples of negative indicators that would suggest an awarding organisation is not likely to comply

The awarding organisation:

  • does not identify where a third party is putting its compliance with the conditions at risk;
  • breaches its conditions because of the actions of a third party;
  • places unnecessary requirements on its third parties.

Condition C2 - Arrangements with Centres

  1. C2.1 Where a Centre undertakes any part of the delivery of a qualification on behalf of an awarding organisation, this condition applies in addition to the requirements in Condition C1.
  1. C2.2 Where this condition applies, an awarding organisation must ensure that arrangements between it and the Centre include a written and enforceable agreement.
  1. C2.3 That agreement must in particular include provisions which
    1. (a) require the Centre to take all reasonable steps to ensure that the awarding organisation is able to comply with its Conditions of Recognition,
    2. (b) require the Centre to take all reasonable steps to comply with requests for information or documents made by the awarding organisation or Ofqual as soon as practicable,
    3. (c) require the Centre to assist the awarding organisation in carrying out any reasonable monitoring activities and to assist Ofqual in any investigations made for the purposes of performing its functions,
    4. (d) set out all the requirements with which the Centre must comply in order to continue to deliver the qualification,
    5. (e) establish a sanctions policy to be applied in the event that the Centre fails to comply with these requirements,
    6. (f) require the Centre to retain a Workforce of appropriate size and competence to undertake the delivery of the qualification as required by the awarding organisation,
    7. (g) require the Centre to have available sufficient managerial and other resources to enable it effectively and efficiently to undertake the delivery of the qualification as required by the awarding organisation,
    8. (h) require the Centre to undertake the delivery of the qualification required by the awarding organisation in accordance with Equalities Law,
    9. (i) require the Centre to operate a complaints handling procedure or appeals process for the benefit of Learners,
    10. (j) set out any arrangements in relation to Centre Assessment Standards Scrutiny that the awarding organisation will undertake or that will be undertaken on its behalf, and require the Centre to retain any data (including evidence generated by Learners and marked by the Centre) that the awarding organisation considers necessary to allow it to undertake that scrutiny effectively,
    11. (k) specify a process to be followed in any withdrawal of the Centre (whether voluntary or not) from its role in delivering a qualification, and
    12. (l) require the Centre to take all reasonable steps to protect the interests of Learners in the case of such a withdrawal.
  1. C2.4 In the event that the Centre withdraws from its role in delivering a qualification, the awarding organisation must take all reasonable steps to protect the interests of Learners.
  1. C2.5 The awarding organisation must, in respect of the parts of the delivery of qualifications which the Centre undertakes:
    1. (a) provide effective guidance to the Centre, and
    2. (b) make available to the Centre any information which, for the purposes of that delivery, the Centre may reasonably require to be provided by the awarding organisation.
  1. C2.6 An awarding organisation must:
    1. (a) in respect of any GCSE qualification, GCE qualification, advanced extension award qualification and project qualification which it makes available, take all reasonable steps promptly to ensure that
      1. (i) the attention of each Centre with which it has an agreement is drawn to the document published by Ofqual, and updated from time to time, entitled Guidance on collecting evidence of student performance to ensure resilience in the qualifications system for GCSE, AS and A levels, Project Qualifications and AEA, and
      2. (ii) each such Centre is notified of any updates to that document, and
    2. (b) in respect of any other qualification which it makes available
      1. (i) consider whether it is appropriate for a Centre to gather evidence during the academic year of the level of attainment of each Learner so as to support resilience in awarding that qualification should normal assessments for it be disrupted; and
      2. (ii) where it does consider such evidence gathering to be appropriate, provide guidance to the Centre in relation to that evidence.

Guidance on Condition C2

Examples of positive indicators that would suggest an awarding organisation is likely to comply

The awarding organisation:

  • sets out clearly to Centres what it requires them to do, making necessary information available and providing appropriate support and guidance (for example training and/or publications), including:
    • the requirements the Centre must meet, including those relating to the Centres staff;
    • the requirements the Centre must meet and the steps it must take in the event of any incident;
    • its requirements for the delivery of any part of a qualification that a Centre undertakes on its behalf, for example arrangements for security of assessments, conduct of assessments and examinations, managing assessment and examination timetabling, management of centre-assessed work and authentication of Learners;
    • its arrangements for a Centre to report to the awarding organisation instances where its requirements are not being met;
    • any service level agreements between t

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