Official Statistics: Passenger satisfaction with complaints handling: April 2022 to March 2023

⌂Back To Homepage Subscribe To RSS Feed

Office Of Rail Road

August 31

08:30 2023

Print This Article Share it With Friends

Created by Office Of Rail Road 0 comments

Passenger satisfaction with complaints handling: April 2022 to March 2023

https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-satisfaction-complaints-handling/

Details

Official statistics are produced impartially and free from political influence.

Published 31 August 2023

Help us improve GOV.UK

Dont include personal or financial information like your National Insurance number or credit card details.

What were you doing?

What went wrong?

<div class="spacer-break-4 with-icon" style="background-color:#e6e6e6;color:#e6e6e6;"><span class="icon-text"></span></div>
								<p class="original-link"><a href="https://www.gov.uk/government/statistics/passenger-satisfaction-with-complaints-handling-april-2022-to-march-2023" target="_blank">View the original news story</a></p>
								<div class="spacer-break"></div>
							
							</div>
						</div>

<div class="main-nosplit">
							<div class="article-share-bottom">
								<div class="addthis_sharing_toolbox"></div>
								<div class="clear-float"></div>
							</div>
						
						</div>

<div class="content-article-title">
							<h2>Related Articles</h2>
							<div class="right-title-side">
								<a href="#top"><span class="icon-text"></span>Scroll Back To Top</a>
								<a href="/news/ofqual"><span class="icon-text">📄</span>More Articles</a>
							</div>
						</div>

<div class="related-block">
							
							
							<ul class="article-array">
							<li><a href="/news/office-of-rail-road/official-statistics-passenger-satisfaction-with-complaints-handling-2021-to-2022-16191">Official Statistics: Passenger satisfaction with complaints handling: 2021 to 2022</a><span>Tuesday, 5 Jul</span></li><li><a href="/news/driver-vehicle-licensing-agency/research-dvla-customer-satisfaction-2022-to-2023-51595">Research: DVLA customer satisfaction 2022 to 2023</a><span>Friday, 2 Jun</span></li><li><a href="/news/driver-vehicle-licensing-agency/research-dvla-customer-satisfaction-2021-to-2022-38267">Research: DVLA customer satisfaction 2021 to 2022</a><span>Tuesday, 31 Jan</span></li><li><a href="/news/immigration-enforcement/guidance-handling-complaints-in-immigration-removal-centres-15809">Guidance: Handling complaints in immigration removal centres</a><span>Wednesday, 22 Jun</span></li><li><a href="/news/home-office/guidance-handling-complaints-in-immigration-removal-centres-35349">Guidance: Handling complaints in immigration removal centres</a><span>Tuesday, 3 Jan</span></li>
							
							</ul>
							<div class="split-line"></div>

</div>

<div class="content-article-title">
							<h2>Comments</h2>
							<div class="right-title-side">
								<a href="#top"><span class="icon-text"></span>Scroll Back To Top</a>
								<a href="#writecomment"><span class="icon-text">✎</span>Write Comment</a>
							</div>
						</div>

<div class="comment-block">
							
							<ol class="comments">
								<li><p class='nocomments'>We don't have any comments for this article yet.  Why not join in and start a discussion.</p></li>
							</ol>

</div>
						
						<div class="content-article-title">
							<h2>Write a Comment</h2>
							<div class="right-title-side">
								<a href="#top"><span class="icon-text"></span>Scroll Back To Top</a>
							</div>
						</div>

<div class="comment-form">
							<form action="" method="post" id="writecomment">
							<input type="hidden" name="post_id" id="post_id" value="61473" />
							<table>
								<tr>
									<td><b>Your name:<br><input type="text" placeholder="My name" name="comment_name" id="comment_name" value="" /></td>
									<td><b>Your email:<br><input type="text" placeholder="My email address" name="comment_email" id="comment_email" value="" /></td>
								</tr>
								<tr>
									<td colspan="2"><b>Comments:</b><br><textarea id="comment_txt" placeholder="Your comments…">

GovWire