Student Loans Company
If youre starting or returning to a course soon, youll be looking forward to your first student finance payment. You can check your payment schedule and status by signing in to your online account.
Follow our 3 easy steps to help you get paid on time:
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Make sure youve submitted your application and provided any evidence we need. Sign in to your online account and check your application tracker in case you still have any actions to complete.
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Check your bank details are correct in your online account. To do this, click Your personal details in your account. If you need to update them, make sure to do this at least 4 working days before your payment date.
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Register/enrol on your course. You might be able to do this online through your university or colleges website. We cannot make payments to you until your university or college confirm that youve registered/enrolled. Youll be invited to do this by your university or college closer to your course start date.
If youre a part-time or distance learning student and youre getting a Maintenance Loan, your course provider will typically confirm your registration 2 weeks after the start of your course. Your payment schedule will not update until youve attended your course for 2 weeks and weve received confirmation of your registration/enrolment.
Where to find your payment status
To prepare for your next payment, you should check your payment status in case theres anything you still need to do before you get paid. Its easy to check your payment status, just follow these steps:
- Sign in to your online account at www.gov.uk/student-finance-register-login.
- Click Undergraduate student finance applications.
- Select the application for the payments you wish to check.
- Under the heading Manage your student finance, click View your payments.
What your payment status means
The payment statuses that show in your online account have been updated, so theyre a bit different to what they were since you last logged in.
Check what your payment status means in the table below:
Payment status | What this means for you |
---|---|
Checking details | We need to check your National Insurance number before we can pay you. Go to Your actions to complete to enter it. |
Scheduled | Weve scheduled your payments. Before we can pay you, your university or college will need to confirm to us that youve registered/enrolled with them. Theyll do this when you start your course. |
Awaiting confirmation | Your university or college need to confirm to us that youve registered/enrolled on your course. Theyll do this when you start your course. Well pay you after we get this. |
Payment in progress | Your payment is on its way. It can take up to three working days for it to appear in your bank account. |
Ready to be paid | We dont need anything else from you. Your payment will be made on the date shown. |
Paid | Weve made a payment to your bank account. |
Blocked | We cannot pay you. You should already know about this. If you do not, we have different ways to contact us. |
Cancelled | Weve cancelled your payment. You should already know about this. If you do not, we have different ways to contact us. |
Failed | Your payment has been returned to us. Go to Your personal details to check your bank details. |
Suspended | We will not make any more payments to you at this time. This is because youve suspended your course. |
Withdrawn | Youve withdrawn from your course. This means we will not make any more payments to you. |
Checking if weve received confirmation of your registration/enrolment
You dont need to call us to check, the quickest and easiest way to find out if weve received confirmation of registration/enrolment is by checking your application status and payment status.
Use the table below to understand what each status means:
Application status | Payment status | What this means |
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Confirming all details | Awaiting confirmation | Weve not received confirmation of registration |
Receiving payments | Ready to be paid | Confirmation of registration received |
If your university or college have told you theyve sent confirmation of registration/enrolment to us, you should allow time for the status in your online account to be updated as this can take up to 48 hours. Well send you a text when your payment is on its way to your bank account.
Visit our application status page for more information on what your status means.
If youre getting less student finance than you expected
If youve applied late or havent provided the household income details we need yet, you may get a smaller amount of student finance to begin with. This is to make sure you have some money in time for starting your course.
Once youve provided your household income details and weve processed them, well adjust your entitlement and send you a top up payment as soon as we can.
For more information on how applying late may affect you, check out our dedicated page.
Visit our campaign page for a whole range of student finance information,and follow us on:
Last updated 19 December 2022 +show all updates
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Added additional payment statuses and updated section 'what this means for you'.
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Included payment information for part-time and distance learning students.
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YouTube film has been added to the page
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Guidance has been updated to reflect changes to online accounts ahead of the 2022/23 academic year
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