GovWire

Guidance: Getting your first student finance payment

Student Loans Company

November 10
09:19 2023

If youre starting or returning to a course soon, youll be looking forward to your first student finance payment. You can check your payment schedule and status by signing in to your online account.

Sign in to view your payments

Follow our 3 easy steps to help you get paid on time:

  1. Make sure youve submitted your application and given us any evidence we need. Sign in to your online account and check your application tracker in case you still have anything to do.

  2. Check your bank details are correct in your online account. To do this, select Your personal details in your account. If you need to update them, make sure to do this at least 4 working days before your payment date.

  3. Register/enrol on your course. You might be able to do this online through your university or colleges website. We cant make payments to you until your university or college confirm that youve registered/enrolled. Youll be invited to do this by your university or college closer to your course start date.

If youre a part-time or distance learning student and youre getting a Maintenance Loan, your course provider will typically confirm your registration 2 weeks after the start of your course. Your payment schedule wont update until youve attended your course for 2 weeks and weve got confirmation of your registration/enrolment from your course provider.

Where to find your payment status

To get ready for your next payment, you should check your payment status in case theres anything you still need to do before you get paid. Its easy to check your payment status, just follow these steps:

  1. Sign in to your online account at www.gov.uk/student-finance-register-login.
  2. Select Undergraduate student finance applications.
  3. Select the application for the payments you wish to check.
  4. Under the heading Manage your student finance, select View your payments.

What your payment status means

Check what your payment status means in the table below:

Payment status What this means for you
Checking details We need to check your National Insurance number before we can pay you. Go to Your actions to complete to enter it.
Scheduled Weve scheduled your payments. Before we can pay you, your university or college will need to tell us that youve registered/enrolled with them. Theyll do this when you start your course.
Awaiting confirmation Your university or college need to tell us that youve registered/enrolled on your course. Theyll do this when you start your course. Well pay you after we get this.
Ready to be paid We dont need anything else from you. Your payment will be made on the date shown.
Payment in progress Your payment is on its way. It can take up to three working days for it to appear in your bank account.
Paid Weve made a payment to your bank account.
Blocked We cant pay you. You should already know about this. If you dont, we have different ways to contact us.
Cancelled Weve cancelled your payment. You should already know about this. If you dont, we have different ways to contact us.
Failed Your payment has been returned to us. Go to Your personal details to check your bank details.

Checking if weve got confirmation of your registration/enrolment

You dont need to call us to check, the quickest and easiest way to find out if weve got confirmation of your registration/enrolment is by checking your application status and payment status.

Use the table below to understand what each status means:

Application status Payment status What this means
Confirming all details Awaiting confirmation Weve not had confirmation of your registration
Receiving payments Ready to be paid Weve had confirmation of your registration

If your university or college have told you theyve sent confirmation of registration/enrolment to us, you should allow time for the status in your online account to be updated as this can take up to 48 hours. Well send you a text when your payment is on its way to your bank account.

Visit our application status page for more information on what your status means.

If youre getting less student finance than you expected

If youve applied late or havent given us the household income details we need yet, you may get a smaller amount of student finance to begin with. This is to make sure you have some money in time for starting your course.

Once weve got your household income details and processed them, well adjust how much youll get and send you a top up payment as soon as we can.

Visit our campaign page for a whole range of student finance information,and follow us on:

Published 23 August 2021
Last updated 10 November 2023 +show all updates
  1. Removed 'withdrawn' and 'suspended' payment statuses as these are no longer live.

  2. Added additional payment statuses and updated section 'what this means for you'.

  3. Included payment information for part-time and distance learning students.

  4. YouTube film has been added to the page

  5. Guidance has been updated to reflect changes to online accounts ahead of the 2022/23 academic year

Related Articles

Comments

  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:
Comments:

Post my comment

Recent Comments

Follow Us on Twitter

Share This


Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: