Archived government news
April 2024
Guidance: Vanuatu: Knowledge Base profile Friday, 19 April 2024
Guidance: Hong Kong: Knowledge Base profile Friday, 19 April 2024
Guidance: Haiti: Knowledge Base profile Friday, 19 April 2024
Guidance: Grenada: Knowledge Base profile Friday, 19 April 2024
Guidance: Congo (Democratic Republic of the): Knowledge Base profile Friday, 19 April 2024
Guidance: Seychelles: Knowledge Base profile Tuesday, 16 April 2024
Guidance: Norfolk Island: Knowledge Base profile Tuesday, 16 April 2024
Guidance: Niue: Knowledge Base profile Tuesday, 16 April 2024
Guidance: Mauritius: Knowledge Base profile Tuesday, 16 April 2024
Guidance: British Indian Ocean Territory: Knowledge Base profile Tuesday, 16 April 2024
Guidance: Belgium: Knowledge Base profile Friday, 12 April 2024
Guidance: Bulgaria: Knowledge Base profile Friday, 12 April 2024
Guidance: Canada: Knowledge Base profile Friday, 12 April 2024
Guidance: Denmark: Knowledge Base profile Friday, 12 April 2024
Guidance: Slovenia: Knowledge Base profile Friday, 12 April 2024
Guidance: Passport fees: caseworker guidance Thursday, 11 April 2024
Update on passport application fees Thursday, 11 April 2024
Guidance: Gender recognition: caseworker guidance Wednesday, 10 April 2024
Guidance: Spain: Knowledge Base profile Tuesday, 09 April 2024
Guidance: Slovakia: Knowledge Base profile Tuesday, 09 April 2024
Guidance: Romania: Knowledge Base profile Tuesday, 09 April 2024
Guidance: Turks and Caicos Islands: Knowledge Base profile Tuesday, 09 April 2024
Guidance: Tonga: Knowledge Base profile Tuesday, 09 April 2024
Guidance: Cayman Islands: Knowledge Base profile Monday, 08 April 2024
Guidance: St Kitts and Nevis: Knowledge Base profile Monday, 08 April 2024
Guidance: New Zealand: Knowledge Base profile Monday, 08 April 2024
Guidance: British Virgin Islands: Knowledge Base profile Wednesday, 03 April 2024
Guidance: Montserrat: Knowledge Base profile Wednesday, 03 April 2024
Guidance: St Helena, Ascension Island and Tristan da Cunha: Knowledge Base … Wednesday, 03 April 2024
March 2024
Guidance: Photo standards and quality assurance: caseworker guidance Wednesday, 27 March 2024
Guidance: British national (overseas) passport processing: caseworker guida… Tuesday, 26 March 2024
Guidance: Slovakia: Knowledge Base profile Monday, 25 March 2024
Guidance: Samoa: Knowledge Base profile Monday, 25 March 2024
Guidance: Luxembourg: Knowledge Base profile Monday, 25 March 2024
Guidance: Lithuania: Knowledge Base profile Monday, 25 March 2024
Guidance: Latvia: Knowledge Base profile Monday, 25 March 2024
Guidance: Guinea-Bissau: Knowledge Base profile Monday, 25 March 2024
Guidance: Canada: Knowledge Base profile Monday, 25 March 2024
Guidance: Andorra: Knowledge Base profile Monday, 25 March 2024
Guidance: Right of Abode certificates: caseworker guidance Thursday, 21 March 2024
Guidance: Passport litigation: caseworker guidance Thursday, 21 March 2024
Guidance: How to deal with customers of different ages: caseworker guidance Thursday, 21 March 2024
Guidance: Definition of 'the customer': caseworker guidance Thursday, 21 March 2024
Guidance: Complaints: MP enquiries: caseworker guidance Thursday, 21 March 2024
Update on passport application fees Wednesday, 20 March 2024
Guidance: Spain: Knowledge Base profile Tuesday, 19 March 2024
Guidance: Romania: Knowledge Base profile Tuesday, 19 March 2024
Guidance: Portugal: Knowledge Base profile Tuesday, 19 March 2024
Guidance: Poland: Knowledge Base profile Tuesday, 19 March 2024
Guidance: Ireland: Knowledge Base profile Tuesday, 19 March 2024
Guidance: Germany: Knowledge Base profile Tuesday, 12 March 2024
Guidance: Greece: Knowledge Base profile Tuesday, 12 March 2024
Guidance: Italy: Knowledge Base profile Tuesday, 12 March 2024
Guidance: Slovenia: Knowledge Base profile Tuesday, 12 March 2024
Guidance: Sweden: Knowledge Base profile Tuesday, 12 March 2024
Guidance: Guidance notes for a birth relative to apply for entry onto part … Friday, 08 March 2024
Guidance: Bulgaria: Knowledge Base profile Thursday, 07 March 2024
Guidance: Austria: Knowledge Base profile Thursday, 07 March 2024
Guidance: Finland: Knowledge Base profile Thursday, 07 March 2024
Guidance: Estonia: Knowledge Base profile Thursday, 07 March 2024
Guidance: Denmark: Knowledge Base profile Thursday, 07 March 2024
Form: Getting your birth certificate information before adoption Wednesday, 06 March 2024
Guidance: Withdrawing passport applications: caseworker guidance Tuesday, 05 March 2024
Guidance: Evidence to change a name: caseworker guidance Tuesday, 05 March 2024
Guidance: Aligning names on foreign documents: caseworker guidance Tuesday, 05 March 2024
Guidance: Apply for entry onto part 1 of the Adoption Contact Register Monday, 04 March 2024
Form: Civil partnership application form Monday, 04 March 2024
February 2024
Transparency data: General Register Office (HMPO) transparency data: Q4 202… Thursday, 29 February 2024
Transparency data: HM Passport Office data: Q4 2023 Thursday, 29 February 2024
Guidance: Place and country of birth: caseworker guidance Monday, 26 February 2024
Guidance: Netherlands: Knowledge Base profile Monday, 19 February 2024
Guidance: Malta: Knowledge Base profile Monday, 19 February 2024
Guidance: Croatia: Knowledge Base profile Monday, 19 February 2024
Guidance: Belgium: Knowledge Base profile Monday, 19 February 2024
Guidance: UK immigration permissions: caseworker guidance Thursday, 15 February 2024
Guidance: Parents and grandparents, why we need their details: caseworker g… Thursday, 15 February 2024
Guidance: Local Services, how a customer applies: caseworker guidance Thursday, 15 February 2024
Guidance: Confirming consent from third parties: caseworker guidance Thursday, 15 February 2024
Guidance: Customers who are unable to sign their passport: caseworker guida… Thursday, 15 February 2024
Guidance: Places of worship registered for marriage Friday, 09 February 2024
Guidance: Old blue (hardback style) passports: caseworker guidance Thursday, 08 February 2024
Guidance: Lost or damaged documents: caseworker guidance Wednesday, 07 February 2024
Form: Notice of disuse: form 77 Tuesday, 06 February 2024
Form: Registration of a place of religious worship for the solemnisation of… Tuesday, 06 February 2024
Form: Authorised persons certificate of appointment Tuesday, 06 February 2024
January 2024
Guidance: Surrogacy: caseworker guidance Tuesday, 30 January 2024
Guidance: Parental responsibility: children in care of the local authority:… Wednesday, 24 January 2024
Guidance: Parental responsibility: birth parents, adoption and surrogacy: c… Wednesday, 24 January 2024
Guidance: Parental responsibility: court orders, testamentary guardians and… Wednesday, 24 January 2024
Guidance: Parental responsibility: what it is and how we check for it: case… Wednesday, 24 January 2024
Guidance: Authorisation and consent: what it is and who can provide it Monday, 08 January 2024
Guidance: Authorisation and consent: needed to issue a passport Monday, 08 January 2024
Guidance: Authorisation and consent: delivery and collection Monday, 08 January 2024
Guidance: Authorisation and consent: consent to disclose information Monday, 08 January 2024
Guidance: Authorisation and consent: checking evidence and recording decisi… Monday, 08 January 2024
November 2023
Transparency data: General Register Office (HMPO) transparency data: Q3 202… Thursday, 23 November 2023
Transparency data: HM Passport Office data: Q3 2023 Thursday, 23 November 2023
Guidance: EU Settlement Scheme: passport staff guidance Wednesday, 22 November 2023
Guidance: Treaty rights: caseworker guidance Tuesday, 21 November 2023
Form: Registration of a place of religious worship for the solemnisation of… Wednesday, 15 November 2023
Guidance: How to order and pay for civil registration records Wednesday, 15 November 2023
Guidance: Discover your family history Wednesday, 15 November 2023
Promotional material: Family tree: guide to death certificates Wednesday, 15 November 2023
Guidance: Copyright and trademarks: caseworker guidance Thursday, 02 November 2023
Guidance: Customer queries about foreign travel: caseworker guidance Thursday, 02 November 2023
Guidance: Digital Customer Services: caseworker guidance Wednesday, 01 November 2023
October 2023
Guidance: Assisted reproduction: caseworker guidance Tuesday, 31 October 2023
Guidance: Braille stickers: caseworker guidance Friday, 27 October 2023
Form: Apply for the disclosure of death registration information scheme Monday, 16 October 2023
September 2023
Guidance: Places of worship registered for marriage Thursday, 14 September 2023
Guidance: Guidance notes for social services departments when applying for … Thursday, 14 September 2023
Guidance: DNA testing for British passport applications: caseworker guidanc… Tuesday, 12 September 2023
Guidance: Authorisation and consent: caseworker guidance Tuesday, 12 September 2023
Form: HMPO data subject rights request form Monday, 04 September 2023
August 2023
Guidance: Safeguarding and consent issues: caseworker guidance Wednesday, 30 August 2023
Guidance: Suicide and self-harm: supporting vulnerable customers Wednesday, 30 August 2023
Guidance: Additional passports: caseworker guidance Tuesday, 29 August 2023
Transparency data: General Register Office (HMPO) transparency data: Q2 202… Thursday, 24 August 2023
Transparency data: HM Passport Office data: Q2 2023 Thursday, 24 August 2023
Cancel a lost or stolen passport Wednesday, 23 August 2023
Guidance: Collective passport: caseworker guidance Tuesday, 08 August 2023
July 2023
British passports will be issued in the name of His Majesty Tuesday, 18 July 2023
Guidance: How to order and pay for civil registration records Thursday, 06 July 2023
Guidance: Discover your family history Thursday, 06 July 2023
Promotional material: Family tree: guide to birth certificates Thursday, 06 July 2023
Promotional material: Family tree: guide to death certificates Thursday, 06 July 2023
June 2023
Guidance: Nicaragua: Knowledge Base profile Friday, 30 June 2023
Guidance: Monaco: Knowledge Base profile Friday, 30 June 2023
Guidance: Croatia: Knowledge Base profile Friday, 30 June 2023
Guidance: Costa Rica: Knowledge Base profile Friday, 30 June 2023
Guidance: Anguilla: Knowledge Base profile Friday, 30 June 2023
Guidance: Treaty rights: caseworker guidance Friday, 30 June 2023
Guidance: Treaty Rights passport applications: supporting documents Friday, 30 June 2023
Guidance: British citizenship: caseworker guidance Friday, 30 June 2023
Guidance: Tanzania: Knowledge Base profile Thursday, 29 June 2023
Guidance: Netherlands: Knowledge Base profile Thursday, 29 June 2023
Guidance: Malta: Knowledge Base profile Thursday, 29 June 2023
Guidance: Eritrea: Knowledge Base profile Thursday, 29 June 2023
Guidance: Belgium: Knowledge Base profile Thursday, 29 June 2023
Guidance: Signatures that do not match a customer's name: caseworker guidan… Friday, 23 June 2023
Guidance: Name related case notes: caseworker guidance Friday, 23 June 2023
Guidance: How to show uncommon names in passports: caseworker guidance Friday, 23 June 2023
Guidance: The names we use in passports: caseworker guidance Friday, 23 June 2023
Guidance: Specimen passports: caseworker guidance Friday, 23 June 2023
Guidance: HMPO names policy: caseworker guidance Friday, 23 June 2023
Guidance: Places of worship registered for marriage Monday, 12 June 2023
Guidance: Knowledge Base: caseworker guidance Tuesday, 06 June 2023
May 2023
Guidance: Safeguarding and consent issues: caseworker guidance Tuesday, 30 May 2023
Guidance: Titles: caseworker guidance Friday, 26 May 2023
Transparency data: Customer service operations data: Q1 2023 Thursday, 25 May 2023
Transparency data: HM Passport Office data: Q1 2023 Thursday, 25 May 2023
Transparency data: General Record Office (HMPO) transparency data: Q1 2023 Thursday, 25 May 2023
Guidance: Passport fees: caseworker guidance Wednesday, 24 May 2023
Guidance: Treaty rights: caseworker guidance Monday, 22 May 2023
Guidance: Confirming ID: referees Friday, 12 May 2023
Guidance: Disclosure of death registration information: how to apply Friday, 05 May 2023
April 2023
Form: Report a lost or stolen British passport from overseas Friday, 21 April 2023
Guidance: British citizenship: caseworker guidance Monday, 17 April 2023
March 2023
Guidance: Knowledge Base: caseworker guidance Tuesday, 21 March 2023
Guidance: British citizenship: caseworker guidance Monday, 20 March 2023
Guidance: Treaty Rights passport applications: supporting documents Monday, 20 March 2023
Guidance: Treaty rights: caseworker guidance Monday, 20 March 2023
Guidance: Treaty rights passport applications Friday, 17 March 2023
Official Statistics: HMPO privacy information notice Tuesday, 14 March 2023
Form: HMPO data subject rights request form Monday, 13 March 2023
Guidance: Passport fees: caseworker guidance Thursday, 09 March 2023
February 2023
Guidance: Marriages, baptisms and burials: guidance for the clergy Tuesday, 28 February 2023
Guidance: Authorised persons: advice for marriage ceremonies Tuesday, 28 February 2023
Guidance: Secretaries (for marriages) of synagogues: advice for marriage ce… Tuesday, 28 February 2023
Transparency data: General Record Office (HMPO) transparency data: Q4 2022 Thursday, 23 February 2023
Transparency data: HM Passport Office data: Q4 2022 Thursday, 23 February 2023
Transparency data: Customer service operations data: Q4 2022 Thursday, 23 February 2023
Transparency data: Customer service operations data: Q4 2022 Thursday, 23 February 2023
Promotional material: Authorised persons newsletters Wednesday, 15 February 2023
Promotional material: Secretary for marriages newsletter Wednesday, 15 February 2023
Promotional material: Clergy newsletters Wednesday, 15 February 2023
Guidance: Disclosure of death registration: template and advice Wednesday, 15 February 2023
Guidance: Treaty rights passport applications Tuesday, 14 February 2023
Upgrade an application to get your passport faster Tuesday, 14 February 2023
Proposed changes to passport application fees Thursday, 02 February 2023
January 2023
Proposed changes to passport application fees Tuesday, 24 January 2023
Form: What to do with a passport when the passport holder has died Friday, 20 January 2023
Proposed changes to passport application fees Wednesday, 11 January 2023
Proposed changes to passport application fees Wednesday, 11 January 2023
Guidance: Civil marriages and partnerships: approved premises list Friday, 06 January 2023
December 2022
Guidance: Withdrawing passports and passport facilities: caseworker guidanc… Wednesday, 21 December 2022
Guidance: Birth registration Wednesday, 21 December 2022
Guidance: Windrush applications and questions: caseworker guidance Monday, 19 December 2022
Guidance: Withdrawing passport applications: caseworker guidance Monday, 19 December 2022
Guidance: Vulnerability considerations: caseworker guidance Monday, 19 December 2022
Guidance: Confirming identity: countersignatory and digital referees: casew… Monday, 19 December 2022
Guidance: Digital referee: how to examine Friday, 16 December 2022
Guidance: Aligning names on foreign documents: caseworker guidance Wednesday, 14 December 2022
Guidance: Names that cannot be used in passports: caseworker guidance Wednesday, 14 December 2022
Guidance: Dealing with customer documents Monday, 12 December 2022
Guidance: Naturalisation and registration certificates Monday, 12 December 2022
Guidance: Countersignatory: how to examine: caseworker guidance Friday, 09 December 2022
Guidance: Customers who are unable to sign their passport: caseworker guida… Wednesday, 07 December 2022
Guidance: Places of worship registered for marriage Wednesday, 07 December 2022
Guidance: Authorisation and consent: caseworker guidance Friday, 02 December 2022
Guidance: Evidence to change a name: caseworker guidance Thursday, 01 December 2022
Guidance: Change of name passport applications: caseworker guidance Thursday, 01 December 2022
Guidance: Observations in passports: caseworker guidance Thursday, 01 December 2022
Guidance: HM Forces passport applications: caseworker guidance Thursday, 01 December 2022
November 2022
Guidance: Applying for a passport from outside the UK: applicants with link… Wednesday, 30 November 2022
Guidance: Diplomatic and official service: passports and observations Tuesday, 29 November 2022
Guidance: Storage, retention and destruction of documents: caseworker guida… Friday, 25 November 2022
Guidance: Royal Prerogative Thursday, 24 November 2022
Guidance: Compensation guidance Thursday, 24 November 2022
Guidance: Travel documents issued by UK government offices Thursday, 24 November 2022
Form: Passport refund form: Premium 1 day or Fast Track 1 week Wednesday, 23 November 2022
Guidance: Digital premium service: how a customer applies Wednesday, 23 November 2022
Guidance: Crisis situations, supporting our customers: caseworker guidance Tuesday, 22 November 2022
Guidance: Freedom of Information (FOI) requests: caseworker guidance Tuesday, 22 November 2022
Guidance: Collective passport: caseworker guidance Friday, 18 November 2022
Guidance: Lost or damaged documents: caseworker guidance Friday, 18 November 2022
Guidance: Types of British passports: caseworker guidance Friday, 18 November 2022
Guidance: Home Office issued documents: caseworker guidance Friday, 18 November 2022
Guidance: Home Office status letters: caseworker guidance Friday, 18 November 2022
Guidance: Decide if an application is a UK or overseas submission: casework… Friday, 18 November 2022
Guidance: Welsh language: caseworker guidance Friday, 18 November 2022
Guidance: Recording decisions, case notes and passport notes: caseworker gu… Friday, 18 November 2022
Guidance: Lost, stolen and recovered passports: examiner guidance Thursday, 17 November 2022
Guidance: Post Office Check & Send service Thursday, 17 November 2022
Guidance: How we communicate with customers: caseworker guidance Wednesday, 16 November 2022
Guidance: Lost, stolen and recovered passports: caseworker guidance Wednesday, 16 November 2022
Guidance: Restricted validity passports Monday, 14 November 2022
Guidance: Prisoners Monday, 14 November 2022
Guidance: How to correct errors on passports Monday, 14 November 2022
Guidance: Balance of probabilities Friday, 11 November 2022
Guidance: Malicious reports of lost and stolen passports: caseworker guidan… Friday, 11 November 2022
Guidance: Passport printing: caseworker guidance Thursday, 10 November 2022
Guidance: British protected persons Thursday, 10 November 2022
Guidance: Reimbursing out-of-pocket expenses: caseworker guidance Thursday, 10 November 2022
Guidance: Checking a signature is genuine: caseworker guidance Thursday, 10 November 2022
Guidance: Delivery addresses for passports and documents Wednesday, 09 November 2022
Guidance: Dual nationality Wednesday, 09 November 2022
Guidance: Cancelling British passports Wednesday, 09 November 2022
Guidance: Cancelling passports: non-payment of child maintenance Wednesday, 09 November 2022
Guidance: Applying for a passport from outside the UK: supporting documents… Tuesday, 08 November 2022
Guidance: Concessionary passports Tuesday, 08 November 2022
Guidance: Collecting passports and documents at the counter Tuesday, 08 November 2022
Guidance: British overseas citizen passports Monday, 07 November 2022
Guidance: British overseas territories citizens Friday, 04 November 2022
Guidance: Adoption Friday, 04 November 2022
Guidance: Additional passports Thursday, 03 November 2022
October 2022
Guidance: Safeguarding: consent issues Monday, 31 October 2022
Form: Passport refund form: Premium 1 day or Fast Track 1 week Friday, 28 October 2022
Guidance: British national (overseas) passport processing Friday, 28 October 2022
Guidance: Customer conduct Friday, 28 October 2022