Guidance: Civil processing dates

Legal Aid Agency

June 24
12:54 2024

Summary of processing timescales

Information will be updated on a weekly basis and the current position will be the oldest date as of Friday the previous week.

The exceptions are Civil Applications which will be updated on a Monday, Wednesday and a Friday to reflect their current processing timescales and ECCT which will display the latest monthly processing figures.

(Last updated 24 June 2024)

Current targets:

Civil applications Civil amendments Civil bills Very high cost case plans and correspondence (family cases exceeding 25,000 using single counsel)
85% processed (end-to-end) in 20 working days (excluding the most complex cases) 75% processed (end to end) in 20 working days (excluding the most complex cases) 95% of complete and accurate bills within 20 working days 95% within 20 working days

We continually aim to turnaround applications and bills as soon as possible and strive to deliver performance under our current set targets.

Civil applications

Work type Current position (working days)
Applications (inc means assessments) 8 days
Amendments/Authorities 8 days
Appeal 4 days
Discharge 5 days
Means re-assessments 5 days

Civil bills

These timescales apply to paper and CCMS claims.

Please remember to submit your CCMS Outcome promptly to avoid payment delays as these timescales for CCMS claims reflect those claims that have already had their outcomes reported and finalised. Civil news: submitting case outcomes and prompt payments

Work type Current position (working days)
Court Assessed 5 days
Fixed fee 5 days
Hourly rate 5 days
FAS 3 days
POA 2 days

Please allow a further 5 9 days for payment to be received.

For further performance information please see the Government Performance Platform.

High Cost Family

Work type Current position (working days)
Case plan 11 days
Correspondence 2 days
Contracts 0 days

ECCT Applications

Processing Target Mat % in Target Average days to complete
We aim to process 80% of all Exceptional and Complex Case applications within 15 working days of receipt. This includes Emergency applications which are processed more quickly. Emergency applications are made where there is no time to submit a substantive application (for example due to an imminent hearing) and it is not possible to exercise delegated authority to grant emergency funding. 87% 14 Days
We aim to process 85% of all Exceptional Case Funding (ECF) applications within 15 working days. This excludes time any applications are on hold, for example if we need further information to be able to make a decision. Urgent ECF applications are included in this measure. 93% 14 Days
Published 1 June 2014
Last updated 24 June 2024 +show all updates
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