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Legal Aid Agency


Crime news: remember return address on paper AGFS form AF1

Crime news: remember return address on paper AGFS form AF1

Prompt payments for AGFS claims more likely if you include the return address on paper AF1 forms.

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Crime/civil news: CWA bulkload spreadsheet updated

Crime/civil news: CWA bulkload spreadsheet updated

Use version 1.20 of the bulkload spreadsheet when submitting claims via Contract Work and Administration (CWA).

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Civil news: faster payment claims and documentary evidence

Civil news: faster payment claims and documentary evidence

Online claims in the Client and Cost Management System are more likely to be processed first time if the correct documents are attached.

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Civil news: use 0300 200 2020 to call Online Support

Civil news: use 0300 200 2020 to call Online Support

Change to contact details for technical support enquiries.

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Civil/crime news: logging in to LAA Portal after upgrade work

Civil/crime news: logging in to LAA Portal after upgrade work

Access to our Portal and guidance on logging-in after upgrade work during May 2017.

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Civil news: updated mental health guidance published

Civil news: updated mental health guidance published

Revised mental health guidance for use with the 2014 Standard Civil Contract.

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Crime news: 2017 Standard Crime Contract forms and guidance

Crime news: 2017 Standard Crime Contract forms and guidance

New versions of legal aid paper forms and guidance documents published.

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Crime news: updates to Crown Court fee guidance

Crime news: updates to Crown Court fee guidance

Crown Court fee guidance is being updated in a number of areas.

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Civil news: replacement contract schedules begin 1 April 2017

Civil news: replacement contract schedules begin 1 April 2017

New contract schedules to be issued shortly for civil legal aid work.

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Civil/crime news: eligibility for legal aid and universal credit

Civil/crime news: eligibility for legal aid and universal credit

Ministry of Justice consultation on proposals to amend legal aid financial eligibility system to accommodate expansion of universal credit.

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Crime news: welcome pack and training slides  on new 2017 contract

Crime news: welcome pack and training slides on new 2017 contract

Help for providers carrying out work under the 2017 Standard Crime Contract from 1 April 2017.

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Civil news: contacting the exceptional and complex cases team

Civil news: contacting the exceptional and complex cases team

Helpline calls about exceptional and complex cases must be made on 0300 200 2020 from 1 April 2017.

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Crime news: April to June 2017 and July to December 2017 duty rotas

Crime news: April to June 2017 and July to December 2017 duty rotas

New duty solicitor rotas are available covering the period from 1 April to 30 June 2017.

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Crime news: 2017 contract upload

Crime news: 2017 contract upload

2017 crime contracts have been uploaded into Contracted Work and Administration (CWA).

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Civil news: opportunity to deliver immigration and asylum work

Civil news: opportunity to deliver immigration and asylum work

We welcome expressions of interest to deliver immigration and asylum services in London and/or Kent.

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Civil news: submitting case ‘outcomes’ and prompt payments

Civil news: submitting case ‘outcomes’ and prompt payments

You should submit your case outcome within the Client and Cost Management System (CCMS) in advance of your claim to ensure prompt payment.

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Civil news: submit CWA claims early for more efficient processing

Civil news: submit CWA claims early for more efficient processing

CWA claims submitted near the start of each calendar month are more likely to be processed quickly.

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Civil news: submit CWA claims early for more efficient processing

Civil news: submit CWA claims early for more efficient processing

CWA claims submitted near the start of each calendar month are more likely to be processed quickly.

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Crime update: AGFS and LGFS online billing grows in popularity

Crime update: AGFS and LGFS online billing grows in popularity

Number of users submitting bills online continues to rise following rollout of Crown Court Defence service across England and Wales.

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Civil/crime news: PoP on eligibility determinations

Civil/crime news: PoP on eligibility determinations

New point of principle (PoP) on powers of assessors when considering provider’s use of delegated functions to determine financial eligibility.

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Civil news: opportunity to deliver housing and debt services

Civil news: opportunity to deliver housing and debt services

We welcome expressions of interest to deliver housing and debt services in North Hertfordshire.

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Crime news: LGFS consultation and fee cut update

Crime news: LGFS consultation and fee cut update

Consultation on reforming payments through the Litigators’ Graduated Fee Scheme and changing rates for court appointee work is now open.

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Civil news: tips to help you when submitting VHCC family work

Civil news: tips to help you when submitting VHCC family work

You can prevent delays to Very High Cost Case family work by making sure you avoid a few common mistakes.

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Civil news: change of Specialist Quality Mark administrator

Civil news: change of Specialist Quality Mark administrator

New Specialist Quality Mark administration contract starts in tandem with small changes to audit process.

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Civil news: improvements to electronic CW3 immigration forms

Civil news: improvements to electronic CW3 immigration forms

Enhancements have been made to application forms in response to provider feedback.

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Civil news: faster answers to questions on means assessments

Civil news: faster answers to questions on means assessments

Spotlight on means assessments in the second of a series of articles highlighting quicker ways to give you answers and save time.

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Civil news: contacting the exceptional and complex cases team

Civil news: contacting the exceptional and complex cases team

Calls to the Exceptional and Complex Cases team will be automatically diverted to the customer services team from 13 February 2017.

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Crime news: helpline and email change for National Crime Team

Crime news: helpline and email change for National Crime Team

Call 0121 232 5500 and use new single email from 27 February 2017 for enquiries to our National Crime Team.

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Civil news: delivery of family mediation work from 2018

Civil news: delivery of family mediation work from 2018

Headline intentions document covering mediation work from 2018 published on 7 February 2017.

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Crime news: Crown Court DCS webinars on multi defendant cases

Crime news: Crown Court DCS webinars on multi defendant cases

Book now to help develop a new approach to cases with more than one defendant when working in the Crown Court Digital Case System (DCS).

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Civil news: ideas to improve asylum work set out in report

Civil news: ideas to improve asylum work set out in report

Asylum report into quality of legal services is welcomed by Legal Aid Agency (LAA).

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Civil news: use online resources and save time on helpline calls

Civil news: use online resources and save time on helpline calls

Remember to use our quick guides and training resources when working in the Client and Cost Management System (CCMS).

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Civil news: automatic email confirmations for new applications

Civil news: automatic email confirmations for new applications

Users working in the Client and Cost Management System (CCMS) will now receive email confirmations when submitting applications.

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Civil news: our approach to civil legal aid work from 2018

Civil news: our approach to civil legal aid work from 2018

Headline intentions document covering civil legal aid contract work from 2018 published on 20 January 2017.

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Civil news: urgent applications when online working unavailable

Civil news: urgent applications when online working unavailable

New process from 16 January 2017 if you are unable to access CCMS and you need urgent decisions on applications or amendments.

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Civil/crime news: updated CWA ‘provider bulkload spreadsheet’

Civil/crime news: updated CWA ‘provider bulkload spreadsheet’

Use version v1.19 of the bulkload spreadsheet when submitting online claims via Contracted Work and Administration (CWA).

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Crime news: proposals to reform defence advocates pay published

Crime news: proposals to reform defence advocates pay published

Consultation on reforming payments for Crown Court work through the Advocates’ Graduated Fee Scheme opens 5 January 2017.

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Civil news: recruitment of court examiners

Civil news: recruitment of court examiners

Applications invited from solicitor advocates and advocates of at least three years standing to join 18-strong panel of court examiners.

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Crime news: CRM12 duty rota deadline for 2017 crime contract work

Crime news: CRM12 duty rota deadline for 2017 crime contract work

Deadline is 13 January 2017 to return CRM12 forms for duty solicitor slots on rotas starting 1 April 2017.

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Civil news: matter starts for modern slavery compensation claims

Civil news: matter starts for modern slavery compensation claims

Expressions of interest invited from Standard Civil Contract holders to help victims of trafficking and modern slavery bring compensation claims.

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Civil/crime news: case enquiry contact guide for chambers

Civil/crime news: case enquiry contact guide for chambers

Directory of case enquiry contact points now available.

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Crime news: retrial claims under Advocates’ Graduated Fee Scheme

Crime news: retrial claims under Advocates’ Graduated Fee Scheme

Change of process for retrial claims under the Advocates’ Graduated Fee Scheme (AGFS).

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Civil news: opportunity to deliver housing and debt services

Civil news: opportunity to deliver housing and debt services

We welcome expressions of interest to deliver housing and debt services in Warrington and Halton and Calderdale.

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Civil news: high cost case payments on account for advocates

Civil news: high cost case payments on account for advocates

You can select payments on account rather than interim bills when making high cost case submissions in CCMS from 8 December 2016.

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Civil news: simpler process for Care Case Fee Scheme cases

Civil news: simpler process for Care Case Fee Scheme cases

New approach to processing high cost case plan submissions for single counsel family cases with costs above £25,000.

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