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Details
This guidance tells HM Passport Office operational staff about the digital premium service (DPS) and explains:
how customers can apply
who can apply
what services are available to customers and what information they must tell us
what documents customers must bring to their appointment and how we will return them
Published 10 November 2021 Last updated 23 November 2022 +show all updates
Guidance has been updated to explain what the customer is told at the point of booking an appointment about when the booking fee element of the application will be retained.