GovWire

Guidance for staff on how to handle customers who exhibit threatening, abusive or violent behaviour.

Describes how the General Register Office can help you research your family tree and family history.

Further information on the approval of premises as venues for civil marriage and civil partnerships.

Find out if you need to renew your passport before you travel to Europe and which countries the rules apply to.

Guidance for staff on how to check a damaged British passport, sent as a supporting document, and how to replace a damaged British passport.

Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.

Guidance for staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.

Guidance for staff on dealing with applications to replace passports that have been reported lost or stolen.

How to send a deceased person's passport back to Her Majesty's Passport Office (HMPO).

Places of worship, including those registered for marriages under the Marriage Act, both for the marriage of opposite sex and same sex couples.

Explains how to deal with a customer’s digital referee.

Explains the importance of reading and recording permanent records of information, such as case notes and passport notes.

Explains who can confirm a customer’s identity and how they do this.

Guidance for Her Majesty’s Passport Office staff who examine the countersignatories of UK and overseas applications.

This guidance from the Registrar General explains the process for approving premises as venues for civil marriages and partnerships.

This newsletter provides marriage registrars in synagogues with useful information to help you perform your registration duties.

The GRO's clergy newsletter contains guidance, reminders, news items and helpful information for registering marriages.

The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.

Guidance for staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.

Guidance for staff about the customer’s date of birth and how it must be shown on the passport and in our records.

Guidance for Her Majesty’s Passport Office staff on services offered to Welsh speaking customers.

Information regarding the Royal Prerogative in relation to passport applications.

What you need to do if your passport has been lost or stolen and you need to travel urgently - emergency travel document and replacement passport.

The GRO's clergy newsletter contains guidance, reminders, news items and helpful information for registering marriages.

Template and advice for disclosure of death registration applicants.

Data on Her Majesty's Passport Office application volumes.

Data on HM Passport Office activities.

Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.