Health Safety Executive
Learn more about the Building Safety Regulator (hse.gov.uk).
You do not have to give us your name and contact details if you do not want to. Instead, you can ask someone you trust to ask us a question for you.
Questions you can ask the Building Safety Regulator
You can ask us about anything we do. For example:
- residents safety and involvement
- the responsibilities of designers, builders, building control bodies and others in the construction industry
- guidance and building safety law
- our statutory committees
You can also ask a question about any of our services. For example, registering a high-rise residential building, managing building control for a higher-risk building, and building inspector registration.
Before you start
To ask us a question, we will ask you for:
- your contact details or those of someone acting for you so we know who to respond to
- details of your question
For high-rise residential and higher-risk buildings in design and construction only
To make a complaint about one of these buildings, call us on 0300 790 6787.
To submit a mandatory occurrence notice or report about one of these buildings, call us on 0300 790 6787.
Get help if you cannot use this service
Telephone: 0300 790 6787
Monday to Friday, 8:30am to 5pm (except Wednesdays when we are open from 10am to 5pm, and public holidays when we are closed).
If you would prefer to speak to us on the phone in a language other than English, a translation service is available.
Find out about call charges.