Guidance: How to format maritime quality standards for assistance

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Maritime Coastguard Agency

November 3

16:44 2022

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Formatting quality standards for assistance

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Recommendations on what carriers and operators should include in their quality standards document to make it relevant, meaningful and something by which the service standards can be measured.

The sample template of maritime assistance quality standards outlines how a carrier or operator should present its quality standards for disabled people and people with reduced mobility needs.

Published 3 November 2022

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								<p class="original-link"><a href="https://www.gov.uk/government/publications/how-to-format-maritime-quality-standards-for-assistance" target="_blank">View the original news story</a></p>
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