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Valuation Office Agency


Research and analysis: Evaluation of the Impact of Business Rates Appeals Reform on customer experience

Research and analysis: Evaluation of the Impact of Business Rates Appeals Reform on customer experience

How customers are experiencing and interacting with Check, Challenge, Appeal (CCA).

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Transparency data: Valuation Office Agency: September 2020 transparency data

Transparency data: Valuation Office Agency: September 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Transparency data: Valuation Office Agency: August 2020 transparency data

Transparency data: Valuation Office Agency: August 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Providing rental information for Revaluation 2023

Providing rental information for Revaluation 2023

Revaluation 2023 is underway. It’s important to submit your rental information now to make sure your business rates are accurate.

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Research and analysis: Local reference rents, listed by BRMA and property size (September 2020)

Research and analysis: Local reference rents, listed by BRMA and property size (September 2020)

BRMA and property size (September 2020) Local reference rent (LRR) levels in broad rental market areas (BRMA), residential property in England, by number of rooms.

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Guidance: Valuation Office Agency: Billing Authority submissions standards

Guidance: Valuation Office Agency: Billing Authority submissions standards

How Billing Authorities can assist the Valuation Office Agency (VOA) in updating rating lists and the information they need to provide.

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Transparency data: HMRC and VOA: workforce management information, August 2020

Transparency data: HMRC and VOA: workforce management information, August 2020

Reports on departmental staff numbers and costs.

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Form: Council Tax challenge form

Form: Council Tax challenge form

Forms and guidance notes for challenging your Council Tax band in England and Wales.

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Corporate information: Valuation Office Agency – Statistics at VOA

Corporate information: Valuation Office Agency – Statistics at VOA

The Valuation Office Agency (VOA) publish official statistics on non-domestic rating and Council Tax.

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Official Statistics: Council Tax: stock of properties, 2020

Official Statistics: Council Tax: stock of properties, 2020

Stock of properties by Council Tax Band and property attributes in England and Wales.

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Form: Appoint a trusted helper to deal with the VOA on your behalf

Form: Appoint a trusted helper to deal with the VOA on your behalf

You can authorise a trusted helper to deal with the Valuation Office Agency (VOA) for you. They could be a friend, relative or voluntary organisation

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Working with our customers during the coronavirus (COVID 19) outbreak

Working with our customers during the coronavirus (COVID 19) outbreak

We are continuing to operate as close to normal as possible and are adapting our services to support our customers.

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Rent Officer Handbook: general matters related to all Rent Officer work

Rent Officer Handbook: general matters related to all Rent Officer work

This part of the Rent Officer Handbook includes sections: data information and procedures.

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Other: data information

Other: data information

Other Rent Officer related matters - data and information.

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Other: procedures

Other: procedures

Other Rent Officer related matters - procedures.

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Transparency data: VOA: spending over £500, July 2020

Transparency data: VOA: spending over £500, July 2020

Spending by electronic purchasing card solution (ePCS), over £500.

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Transparency data: Valuation Office Agency: July 2020 transparency data

Transparency data: Valuation Office Agency: July 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Transparency data: Valuation Office Agency: July 2020 transparency data

Transparency data: Valuation Office Agency: July 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Research and analysis: Local reference rents, listed by BRMA and property size (August 2020)

Research and analysis: Local reference rents, listed by BRMA and property size (August 2020)

BRMA and property size (August 2020) Local reference rent (LRR) levels in broad rental market areas (BRMA), residential property in England, by number of rooms.

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Transparency data: HMRC and VOA: workforce management information, July 2020

Transparency data: HMRC and VOA: workforce management information, July 2020

Reports on departmental staff numbers and costs.

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Decision: Community Infrastructure Levy Appeal Decision: const. of 6bed flats on 3rd/4th flrs above existing building

Decision: Community Infrastructure Levy Appeal Decision: const. of 6bed flats on 3rd/4th flrs above existing building

This is an appeal decision on the const. of 6 Studio/1 bed flats on 3rd/4th flrs above existing 3-storey retail/restaurant building. Building refurb, new cycle & bin store.

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Decision: Community Infrastructure Levy Appeal Decision: removal/variation of a condition following planning perm

Decision: Community Infrastructure Levy Appeal Decision: removal/variation of a condition following planning perm

This is an appeal decision on the application for a removal or variation of a condition following grant of planning permission.

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Official Statistics: Council Tax: challenges and changes in England and Wales, March 2020

Official Statistics: Council Tax: challenges and changes in England and Wales, March 2020

Statistics on challenges against and changes made to the England and Wales Council Tax valuation lists between 1 April 1993 and 31 March 2020.

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Decision: Community Infrastructure Levy Appeal Decision: Variation of planning perm. for separate props. to single operation

Decision: Community Infrastructure Levy Appeal Decision: Variation of planning perm. for separate props. to single operation

Variation of planning permission wording for ‘Erection of additional floors at roof level to 5 properties’ to combined building operation

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Decision: Community Infrastructure Levy Appeal Decision: Erection of G floor extension; amalg of 2 res. units

Decision: Community Infrastructure Levy Appeal Decision: Erection of G floor extension; amalg of 2 res. units

Erection of single-storey side and rear infill extension at ground floor level; amalgamation of two residential units to provide a single dwellinghouse.

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Decision: Community Infrastructure Levy Appeal Decision: Retention of storage barn & stables, conv. to holiday accom

Decision: Community Infrastructure Levy Appeal Decision: Retention of storage barn & stables, conv. to holiday accom

Retention of storage barn and stables, and conversion to holiday accommodation

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Decision: Community Infrastructure Levy Appeal Decision: Conversion of farm buildings to 5 dwellings

Decision: Community Infrastructure Levy Appeal Decision: Conversion of farm buildings to 5 dwellings

Full planning consent for the conversion of traditional farm buildings to five dwelling houses.

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Decision: Community Infrastructure Levy Appeal Decision: Demo of dwelling house/ erection of 5 dwellings/road/parking

Decision: Community Infrastructure Levy Appeal Decision: Demo of dwelling house/ erection of 5 dwellings/road/parking

Demo. of dwelling house and erection of five dwellings incl. formation of access road, parking and landscaping

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Detailed guide: Community Infrastructure Levy: how to make an appeal

Detailed guide: Community Infrastructure Levy: how to make an appeal

A developer’s guide to appealing a Community Infrastructure Levy with the Valuation Office Agency.

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Detailed guide: Valuation Office Agency Rent Officers

Detailed guide: Valuation Office Agency Rent Officers

Valuation Office Agency Rent Officers determine Local Housing Allowance rates and maintain a register of fair rents for regulated tenancies in England.

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Working with our customers during the coronavirus (COVID 19) outbreak

Working with our customers during the coronavirus (COVID 19) outbreak

We are continuing to operate as close to normal as possible and are adapting our services to support our customers.

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Official Statistics: Non domestic rating: challenges and changes, 2017 and 2010 rating lists, June 2020

Official Statistics: Non domestic rating: challenges and changes, 2017 and 2010 rating lists, June 2020

Statistics on checks (England only) challenges and assessment reviews against the 2017 local rating list at 30 June 2020. This release also includes challenges and assessment reviews against the 2010 local rating list (England and Wales) for the same period.

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Part 4: Check Challenge Appeal

Part 4: Check Challenge Appeal

Rating Manual Section 7 Part 4.

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Rating Manual section 7: challenges to the rating list

Rating Manual section 7: challenges to the rating list

The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

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Research and analysis: Local reference rents, listed by BRMA and property size July 2020

Research and analysis: Local reference rents, listed by BRMA and property size July 2020

BRMA and property size (July 2020) Local reference rent (LRR) levels in broad rental market areas (BRMA), residential property in England, by number of rooms.

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Transparency data: Valuation Office Agency: March 2020 transparency data

Transparency data: Valuation Office Agency: March 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Transparency data: Valuation Office Agency: June 2020 transparency data

Transparency data: Valuation Office Agency: June 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Transparency data: HMRC and VOA: workforce management information, June 2020

Transparency data: HMRC and VOA: workforce management information, June 2020

Reports on departmental staff numbers and costs.

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Transparency data: VOA: prompt payment data April 2020 to March 2021

Transparency data: VOA: prompt payment data April 2020 to March 2021

How long Valuation Office Agency (VOA) takes to pay invoices.

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Rating Manual section 6 part 3: valuation of all property classes

Rating Manual section 6 part 3: valuation of all property classes

Guidance for Valuation Officers.

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Section 715: museums and art galleries

Section 715: museums and art galleries

This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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Valuation Office Agency (VOA) Chief Executive to take up new role at Ofcom

Valuation Office Agency (VOA) Chief Executive to take up new role at Ofcom

Melissa Tatton will take up a new role as Interim Group Director, Corporate, at the UK's communications regulator in September.

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Official Statistics: Non domestic rating: stock of properties, 2020

Official Statistics: Non domestic rating: stock of properties, 2020

Statistics on stock and value of properties on the 2017 central and local rating lists as at 31 March 2020.

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Transparency data: Valuation Office Agency: May 2020 transparency data

Transparency data: Valuation Office Agency: May 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Transparency data: Valuation Office Agency: April 2020 transparency data

Transparency data: Valuation Office Agency: April 2020 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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