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Valuation Office Agency


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Transparency data: HMRC and VOA: workforce management information, October 2023

Reports on departmental staff numbers and costs.

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Guidance: Valuation Office Agency Rent Officer Duties

VOA Rent Officers carry out a range of statutory duties covering rental data, fair rent and housing benefit valuations and also provide DWP annually with current Local Housing Allowance rates.

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Rating Manual section 5a: valuation of all property classes

Guidance for Valuation Officers.

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Fire stations

This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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Transparency data: Valuation Office Agency: October 2023 transparency data

The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Guidance: Valuation scales 2017

Different parts of a property will have different relative values depending on their floor level and type of accommodation. These relative values are held in the valuation scales.

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Guidance: Valuation scales 2023

Different parts of a property will have different relative values depending on their floor level and type of accommodation. These relative values are held in the valuation scales.

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Council Tax reform in Wales

We’re asking for information about working farms and mobile homes.

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Standard: Information on farmhouses and agricultural properties, and residential caravans and park homes (questionnaire)

Complete the questionnaire and return it to the Valuation Office Agency (VOA) if the VOA has asked you about your farmhouse and agricultural property, or residential caravan or park home in Wales. You can complete the questionnaire online.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2015 to March 2016

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2016 to March 2017

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2017 to March 2018

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2018 to March 2019

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2019 to March 2020

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2020 to March 2021 amendment as instructed by The Social Security (Coronavirus) (Further Measures) Regulations 2020

Tables showing the method used to produce the Local Housing Allowance rates in accordance with statute.

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Guidance: Local Housing Allowance (LHA) rates applicable from April 2021 to March 2022

Tables showing the Local Housing Allowance rates in accordance with statute.

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Petrol filling stations

This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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Petrol filling stations

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This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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Rating Manual section 5a: valuation of all property classes

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Guidance for Valuation Officers.

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Part 4: Rateable Value AVD, Material Day and Effective Date

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The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

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Part 7: Material Change of Circumstances

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Material Change of Circumstances.

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Rating Manual section 2: valuation principles

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The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

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Part 3: Unoccupied new and altered buildings and completion notices

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The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

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Guidance: Check and challenge: group pre challenge review

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Information on group pre-challenge reviews, including what they are and when they can be requested.

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Official Statistics: Non domestic rating: challenges and changes, 2017 and 2023 rating lists, September 2023

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Statistics on checks, challenges and assessment reviews against the 2017 and 2023 local rating lists at 30 September 2023.

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Official Statistics: Non domestic rating: challenges and changes, 2017 and 2023 rating lists, September 2023

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Statistics on checks, challenges and assessment reviews against the 2017 and 2023 local rating lists at 30 September 2023.

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Research: Local reference rents, listed by BRMA and property size (October 2023)

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BRMA and property size (October 2023) Local reference rent (LRR) levels in broad rental market areas (BRMA), residential property in England, by number of rooms.

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Transparency data: HMRC and VOA: workforce management information, September 2023

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Reports on departmental staff numbers and costs.

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Guidance: Check and challenge your business rates valuation: step by step

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How to use a business rates valuation account to report changes to your business property or if you think your rateable value is too high.

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Guidance: Appeal the outcome

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If you do not agree with the Valuation Office Agency’s (VOA) decision after a challenge, you have the right (in certain circumstances) to appeal.

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Guidance: Challenge the valuation

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Once you have agreed the facts of the property with the Valuation Office Agency (VOA), you can challenge the valuation if you think it’s wrong.

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Guidance: Add your property to your account

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After you have registered for the Valuation Office Agency's service, you’ll need to claim a property before you can submit a check or challenge.

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Guidance: Appointing an agent for business rates

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You can manage your business rates yourself. You do not have to use an agent or ask someone to help you.

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Transparency data: VOA: prompt payment data April 2023 to March 2024

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How long Valuation Office Agency (VOA) takes to pay invoices.

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Damage to business and property caused by flooding

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If your home or business is damaged due to flooding you may be entitled to a Council Tax reduction or business rates relief.

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Hotels

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This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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Rating Manual section 5a: valuation of all property classes

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Guidance for Valuation Officers.

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Land Compensation Manual Section 13: Loss payments

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The Valuation Office Agency's technical manual covering all aspects of compulsory purchase and compensation.

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Part 1: Home loss payments

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The Valuation Office Agency`s technical manual covering all aspects of compulsory purchase and compensation.

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Transparency data: VOA: spending over £500, September 2023

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Spending by electronic purchasing card solution (ePCS), over £500.

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Transparency data: Valuation Office Agency: September 2023 transparency data

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The Valuation Office Agency (VOA) publishes a profile of the items it spends its budget on which exceed £25,000 in value.

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Section 16: shares and assets valuation

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The Valuation Office Agency's (VOA) technical manual relating to Inheritance Tax.

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Inheritance Tax Manual

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The Valuation Office Agency's (VOA) technical manual relating to Inheritance Tax.

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Rating Manual section 5a: valuation of all property classes

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Guidance for Valuation Officers.

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Land valuations for the contractor's basis

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This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.

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