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Guidance: SFE: Current application timescales

Student Loans Company

March 4
15:58 2024

This page is updated weekly.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, youll need to sign in to your student finance account.

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If youve applied for student finance

If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 9 working days Monday 11 March and Friday 15 March
Part-time undergraduate student finance 13 working days Monday 18 March and Friday 22 March
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 9 working days Monday 11 March and Friday 15 March

Remember to check the progress of your application using your student finance account.

If youve sent us evidence or made a change to your application

If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 15 working days Monday 25 March and Friday 29 March
a change in your circumstances 4 working days Monday 4 March to Friday 8 March
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 9 working days Monday 11 March and Friday 15 March

If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.

If youve applied for Disabled Students Allowance (DSA)

If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if youve sent us Current timescales are Expect an update from us between
a DSA application 14 working days Monday 18 March and Friday 22 March
medical evidence 10 working days Monday 18 March and Friday 22 March
a Needs Assessment report 17 working days Monday 25 March and Friday 29 March
a claim for expenses 6 working days Monday 11 March and Friday 15 March
an email 12 working days Monday 18 March and Friday 22 March

Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Published 27 September 2023
Last updated 4 March 2024 +show all updates
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