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Guidance: SFE: Current application timescales

Student Loans Company

February 12
15:50 2024

This page is updated weekly.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, youll need to sign in to your student finance account.

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If youve applied for student finance

If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 11 working days Monday 26 February and Friday 1 March
Part-time undergraduate student finance 17 working days Monday 4 March and Friday 8 March
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 15 working days Monday 4 March and Friday 8 March

Remember to check the progress of your application using your student finance account.

If youve sent us evidence or made a change to your application

If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 10 working days Monday 26 February and Friday 1 March
a change in your circumstances 4 working days Monday 12 February to Friday 16 February
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 15 working days Monday 4 March and Friday 8 March

If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.

If youve applied for Disabled Students Allowance (DSA)

If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if youve sent us Current timescales are Expect an update from us between
a DSA application 9 working days Monday 19 February and Friday 23 February
medical evidence 5 working days Monday 19 February and Friday 23 February
a Needs Assessment report 16 working days Monday 4 March and Friday 8 March
a claim for expenses 6 working days Monday 19 February and Friday 23 February
an email 13 working days Monday 26 February and Friday 1 March

Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Published 27 September 2023
Last updated 12 February 2024 +show all updates
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