GovWire

Guidance: Rural Payments service: check for maintenance and downtime

Rural Payments Agency

October 10
13:54 2023

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
6pm on Wednesday 11 October 8pm on Wednesday 11 October General maintenance
5pm on Thursday 12 October 9am on Friday 13 October Major maintenance
6pm on Wednesday 18 October 8pm on Wednesday 18 October General maintenance
5pm on Thursday 25 October 9am on Friday 26 October Major maintenance
6pm on Wednesday 1 November 8pm on Wednesday 1 November General maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality. Not planned
Published 10 October 2023

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