Student Loans Company
Check ourcurrent timescales pageto find out when to expect an update on your application or on information youve sent!
Check your online account
Theres no need to call us if you want to check your application status, instead you can sign into your online account.
Use this guide to understand what the different application status means, and what the next steps are to ensure your money is ready for starting your course.
Watch our step-by-step tutorial on how to check the status of your student finance application online!
How to check the status of your student finance application
Its quick and easy to use your student finance account, watch our other How to films for step-by-step tutorials.
Find out below what each application status means and the next steps:
Incomplete application
This stage means youve not completed your student finance application, sign into your online account and select Complete application. For extra help applying for student finance, visit our campaign page.
Check out our film to find out how and when to apply for student finance!
If youve applied late, you may receive the minimum amount of student finance to ensure you have some money for the start of your course. Find out more about applying late.
Before you can track your application, you must submit your application and complete any outstanding actions to complete using your online account.
Processing application
At this stage, were processing your application. Well keep you up to date by email and through your online account.
What happens next
- Were checking your application well email you if we need anything else from you.
- Well email you updates about the progress of your application, you can also sign into your online account to check the progress.
- Well assess your application and tell you the outcome.
Youll only see a date for next expected update if youve submitted evidence.
It can take up to 6 weeks to review your application in full.
Please dont contact us during this time, to ensure we can process your application as quickly as possible.
Check ourcurrent timescales pageto find out when to expect an update on your application or on information youve sent!
Confirming all details
This stage means your application has been approved and were just confirming some final details. Once weve confirmed all your details, youll be ready to receive your payments.
During this stage, well check your National Insurance number (NINO) with the Department of Work and Pensions (DWP) - if youve not provided your NINO, you can provide this using your online account. This process can take around 2 weeks.
Dont worry if this doesnt change straight away.
The status confirming all details wont change until youve started your course and weve received confirmation of your registration/enrolment from your uni or college.
At this stage, your scheduled payments will appear, this will be a summary of your scheduled Maintenance Loan payments. If youve not applied for any maintenance loan, this will display a summary of your tuition fees instead.
What happens next
- Well email you if we need anything else from you.
- You need to register/enrol on your course.
- Your uni or college will need to confirm your registration/enrolment on the course to us.
Receiving payments
At this stage, weve confirmed your NINO with DWP and weve received confirmation of registration/enrolment from your uni or college.
Well send you an email or text message each time were due to make a payment to you.
Using your online account you can click on the View your payments link to see a full breakdown of your instalments and as payments are made, the status of each will update.
What happens next
- Well make payments to you at the start of each term - well pay these directly into your bank account.
- Well pay your tuition fee loan directly to your uni or college.
- Youll need to re-apply for student finance each academic year.
Prepare for next year
At this stage, all your payments for this year have all been paid. Youll need to re-apply for student finance for the next academic year of your course.
For a whole range of student finance information,visit our campaign pageand follow us on:
Last updated 3 October 2023 +show all updates
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Add link to current timescales page
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Updated guidance to reflect 2022/23 academic year updates to online account and application status.
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A new image has been added showing a screenshot of an online account.
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First published.