GovWire

Mobile browsers and cloud gaming

Competition Markets Authority

February 15
14:00 2023

Administrative timetable

Market investigation reference

Invitation to comment on consumer survey draft questionnaire

15 February 2023: As part of its investigation into mobile browsing and cloud gaming, the Competition and Markets Authority (CMA) has appointed Kantar Public to conduct a quantitative survey of UK consumers who own a smartphone. The below linked Questionnaire notice provides details of the research approach.

We welcome comments on the draft questionnaire to be used in the proposed survey. Comments are due by 5.00pm GMT 22 February 2023.

Responses to the issues statement

Issues statement

13 December 2022: The issues statement outlines initial theories on what might be affecting competition and potential remedies. It doesnt set out our findings or conclusions. Parties are invited to provide submissions commenting on the issues and possible remedies. The deadline for submissions on the issues statement is Tuesday 17 January 2023.

Invitation to comment on research agencies

1 December 2022: As part of its browsers and cloud gaming market investigation, the CMA intends to carry out research with consumers and web developers. We have identified a number of firms to undertake this research and comments are invited on potential conflicts of interest or any other restriction on the firms suitability to carry out the work.

Consumer research: The central objective for the consumer research is to measure and develop our understanding of consumer behaviour in the mobile browser market, with a particular focus on understanding the drivers of browser choice on smartphone devices. We expect the research will involve both qualitative and quantitative research disciplines and we encourage agencies to propose research methodologies which best address our research objectives.

Web developer research: The central objective for the web developer research is to develop our understanding of the experiences of web developers in relation to browsers and browser engines. We believe qualitative research will be most appropriate for this project but again encourage agencies to propose research approaches which best meet our research objectives.

Inquiry group appointed

22 November 2022: The CMA appointed the inquiry group on 22 November 2022.Margot Daly (Inquiry Chair), Robin Foster, Cyrus Mehta and Claire Whyley.

CMA Board advisory steer

22 November 2022: The CMA Boards advisory steer to the inquiry group can be found below.

Terms of reference

22 November 2022: The terms of reference for the CMAs investigation can be found below.

Decision document

22 November 2022: The decision document for the CMAs investigation can be found below.

Case opened

22 November 2022: The CMA has decided to refer the supply of mobile browsers and mobile browser engines, and the distribution of cloud gaming services through app stores on mobile devices (referred to as mobile browsers and cloud gaming) for an in-depth Phase 2 market investigation.

Responses to the consultation for the proposed market investigation

22 November 2022: Responses can be found on Mobile browsers and clou

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