GovWire

Guidance: Electronic travel authorisation: caseworker guidance

Home Office

February 7
14:01 2025

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This guidance is for decision makers who are responsible for considering applications for an ETA, where either:

  • the applicants identity cannot be established automatically
  • the applicant may be unsuitable for an ETA

Updates to this page

Published 22 September 2023
Last updated 7 February 2025 +show all updates
  1. Updated the contacts and the who does not need an ETA sections.

  2. Updated guidance with details of the next nationalities that will require an ETA for travel to the UK and 2 additional suitability grounds.

  3. Updated details of the staged rollout, and added a definition of an overstay.

  4. Updated references to suitability guidance.

  5. Guidance updated with the following changes: updated references to suitability guidance and details that an ETA application cannot be varied.

  6. First published.

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