DVLA warns customers to stay safe online


February 6
10:40 2018

Scam emails, text messages and phone calls

We dont send emails or text messages that ask you to confirm your personal details or payment information. If you get anything like this, dont open any links and delete the email or text immediately.

Similarly, if you get a call from someone claiming to be from DVLA who asks you for personal details or payment information, this isnt us - so end the call immediately.

Misleading websites

Beware of misleading third party websites passing themselves off as DVLA. These sites might, for example, offer to help you apply for a driving licence, tax your car or connect you to our contact centre. These sites will often charge additional fees for services that you can get for free or at a lower cost on GOV.UK.

To try and pass themselves off as genuine, these sites might include DVLA in their web address (URL). They might also design their site to appear as if its DVLA - for example, using DVLAs old green triangle logo, which we no longer use.

Dont be fooled by these sites - even if they appear at the top of search engine results. Always double check youre using GOV.UK.

Top tips to protect yourself and others

Only use GOV.UK so you can be sure that youre dealing directly with DVLA.

Never share images on social media that contain personal information, such as your driving licence and vehicle documents.

Report online scams to Action Fraud.

Report misleading adverts to search engines.

Keep up to date with internet safety - read more about online scams and phishing, and how to

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