GovWire

Worcester Bosch: consumer protection case

Competition Markets Authority

October 17
09:16 2023

Case timetable

Date Action
17 October 2023 Case launch

Case opening

17 October 2023: The Competition and Markets Authority (CMA) has opened an investigation into Bosch Thermotechnology Limiteds (trading as Worcester Bosch) compliance with consumer protection law.

The CMA is investigating Worcester Boschs marketing practices in relation to its so-called hydrogen-blend ready home boilers.

The CMA will now engage with Worcester Bosch and gather further evidence to consider whether the company has broken consumer protection law. The CMA is at the initial stage of its investigation. Accordingly, it should not be assumed that Worcester Bosch has broken consumer protection law.

The CMA has also written to 12 other businesses to warn them that they could be breaching consumer protection law after reviewing their marketing to consumers, and to remind them of their legal obligations.

Contact

greenheating@cma.gov.uk

  • Director, Sabrina Basran
  • Senior Responsible Officer, George Lusty
Published 17 October 2023

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