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Form: Claim expenses for a cancelled theory test or driving test

Driver Vehicle Standards Agency

May 11
15:01 2023

Details

You can apply for a refund of out-of-pocket expenses if the Driver and Vehicle Standards Agency (DVSA) cancelled your theory test or driving test at short notice.

Short notice means less than 3 clear working days notice. Working days do not include Sundays and public holidays.

You cannot claim if your test is cancelled because of:

  • bad weather or poor light
  • problems with your vehicle
  • driver problems, for example, you were ill on the day

Check the guidance on what you can claim, fill in the application form and send it to DVSA with the right evidence.

How to make a claim

  1. Download the claim form.

  2. Complete the form, print it and sign it.

  3. Scan the completed form onto a computer, along with any receipts or documents to support your claim.

  4. Email the form and supporting documents to DVSA.

DVSA driving test expenses claims
OPEC@dvsa.gov.uk

Other ways to apply

You can also send the claim by post. Send your claim form and any supporting documents to:

DVSA
PO Box 349
Newcastle-upon-Tyne
NE12 2GN

Published 1 January 2009
Last updated 11 May 2023 +show all updates
  1. Added information about sending a claim by email.

  2. Updated the address that applications need to be sent to for a cancelled theory test.

  3. Updated to make it clear that you cannot claim for out-of-pocket expenses if your test is cancelled as a result of local restrictions introduced to help stop the spread of coronavirus (COVID-19).

  4. Updated the application form and guidance notes with a new address where applications for expenses for cancelled driving tests should be sent.

  5. Updated with the latest version of the form.

  6. Updated with the latest version of the form.

  7. Updated the application form for claiming out-of-pocket expenses.

  8. Published an updated version of the application form.

  9. First published.

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