GovWire

Update on DBS customer contact centre services

Disclosure Barring Service

March 27
14:46 2024

Our Contact Centre will be operating under reduced hours over the March and April bank holiday.

The Contact Centre will be closed from Friday 29 March to Monday 1 April.

Please note, from Tuesday 2 April our Contact Centre operating hours will be Monday to Friday from 9am to 5pm (except public holidays).

Core DBS services and turnaround times for DBS checks and barring decisions will not be affected, and employers and customers should continue to access our services as normal.?

Online services such as the?Update Service?and?online tracking?will a

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