Ministry Of Justice
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Book and plan your visit to Wetherby
To visit someone in Wetherby you must:
- be on that persons visitor list
- book your visit at least 2 working days in advance
- have the the required ID with you when you go
At least one visitor must be 18 or older at every visit. Up to 3 people aged 12 or older, plus 3 children under 12, can visit at once.
Visits last up to 2 hours.
If the young person is on remand they can have 1 weekday visit and 1 weekend visit a week.
If the young person has been convicted (they have been sentenced or are awaiting sentencing) they can have 3 visits a month.
Contact Wetherby if you have any questions about visiting.
Help with the cost of your visit
If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel
- somewhere to stay overnight
- meals
How to book family and friends visits
You can book your visit by telephone.
Visits booking line: 01937 544207
The booking line is open Monday to Thursday
Bookings must be made 48 hours in advance (weekends not included)
Find out about call charges
Visiting times:
- Monday to Friday from 6.45pm to 7.45pm
- Saturday and Sunday: 9:30am to 11:30am and 2pm to 3:30pm
How to book legal and professional visits
You can book a legal visit by email to: Legalvisits.Wetherby@justice.gov.uk
Bookings must be made 48 hours in advance (weekends not included)
Legal visit times:
- Monday: 1:45pm to 2:45pm and 3:15pm to 4:15pm
- Tuesday to Thursday 8.45am to 9.45am and 10.15am to 11.15am
How to book video legal visits
You can book a legal video call by email to OMU.Wetherby@justice.gov.uk
Bookings must be made 48 hours in advance (weekends not included)
Legal video session times:
- Thursday 1:45pm to 2:45pm and 3:15pm to 4:15pm
Getting to Wetherby
The closest railway stations are Leeds and York, where you can catch local buses to Wetherby town centre. Wetherby YOI is a 15 minute walk from the town, or you can take a taxi.
To plan your journey by public transport:
There is a visitors car park at Wetherby, including spaces for Blue Badge holders.
Entering Wetherby
All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.
All visitors will need to be given a pat-down search, including children.
There will be no refreshments available during your visit.
You can use a locker for any personal items that are not allowed into the visiting area. Youll need to bring a 1 coin if you want to use a locker.
You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.
Wetherby's visiting hall
Family days
There are currently no family days running.
Keep in touch with someone at Wetherby
You may not be able to speak to someone at Wetherby during their first few days. This is because it can take time to approve who they can contact by phone.
Young people have phones in their rooms and they will always need to call you rather than you call them. However, as a parent or carer you will be given a phone number for your young persons caseworker (during the first week) so that you can contact them if you have concerns.
Phone calls
Every person arriving at Wetherby is given 2 credit for telephone calls.
A person in Wetherby can only phone you if you are named on their list of friends and family. This list is checked by security.
Young people have a phone in their rooms and are most likely to call you during their free time (association time) from 6:30pm to 8pm.
You can also exchange voicemails using the Prison Voicemail service.
Officers may listen to phone calls as a way of preventing crime and helping keep people safe.
Secure video calls
To have a secure video call with someone in this prison you need to:
- Download the Prison Video app
- Create an account
- Register all visitors
- Add the prisoner to your contact list.
How to book a secure video call
Secure video calls at this prison can be requested by prisoners only.
You will receive a notification if a prisoner has requested a video call with you.
You can send emails to someone in Wetherby using the Email a Prisoner service.
You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Wetherby.
Letters
Include the persons name and prison number on the envelope.
If you do not know their prison number, contact Wetherby.
All post apart from legal letters will be opened and checked by officers.
Young people in Wetherby can post 2 letters a week for free. They will need to buy stamps if they want to post more than 2 letters.
Family and friends can also post extra stamps to their young person.
Send money and gifts
You can use the free and fast online service to send money to someone in prison.
You can no longer send money by bank transfer, cheque, postal order or send cash by post.
If you cannot use the online service, you may be able to apply for an exemption - for example if you:
- are unable to use a computer, a smart phone or the internet
- do not have a debit card
This will allow you to send money by post.
Gifts and parcels
Each young person is given a list of approved items that can be sent to them as gifts.
Approved items might include:
- clothing (no logos of sports teams, hoods)
- footwear (no air pockets in the sole)
- sealed CDs and DVDs
- books
Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.
Contact Wetherby for more information on the gifts that are allowed.
All parcels will be opened and checked by officers.
Life at Wetherby
Wetherby is committed to providing a safe, decent and educational environment where young people are encouraged and cared for by professional