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Defence Business Services Festive Opening Hours for Customers

Ministry Of Defence

December 6
11:09 2023

Veterans UK Helpline

Date Opening Hours
Monday 18 December 08:00-16:00
Tuesday 19 December 08:00-16:00
Wednesday 20 December 08:00-16:00
Thursday 21 December 08:00-16:00
Friday 22 December 08:00-14:00
Monday 25 December CLOSED
Tuesday 26 December CLOSED
Wednesday 27 December 08:00-14:00
Thursday 28 December 08:00-14:00
Friday 29 December 08:00-14:00
Monday 1 January CLOSED
Tuesday 2 January 08:00-16:00 Normal service resumes from today

For Veterans needing emotional support whilst we are closed, the phonelines will direct you to the Samaritans for further assistance.

Joint Personnel Administration Centre (JPAC) and MOD Medals Office

Armed Forces HR and Armed Forces Pension Scheme enquiries

Date Opening Hours
Thursday 21 December 08:00-16:00
Friday 22 December 08:00-13:00
Monday 25 December CLOSED
Tuesday 26 December CLOSED
Wednesday 27 December 08:00-16:00
Thursday 28 December 08:00-16:00
Friday 29 December 08:00-16:00
Monday 1 January CLOSED

Joint Casualty and Compassionate Centre (JCCC)

For casualty and compassionate cases, the telephone helpline will be open every day 24/7

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