GovWire

7 September 2023: The Competition and Markets Authority (CMA) has launched a review into the veterinary services market for household pets. By household pets we mean small animals such as dogs, cats and rabbits and not large animals such as horses and ponies.

The CMA will be exploring how well the market is working for pet owners who are paying for veterinary services. We are also interested to hear from vets and others that work in vet practices about their experiences of providing veterinary services.

Veterinary services market for pets review

7 September 2023: we launched our veterinary services market for pets review.

• Press notice: CMA launches review of vet sector (7.9.23)

Timetable

The CMA will analyse the questionnaire responses, alongside other information we are gathering, which will include consumer research. This research will help inform us of how well the veterinary services market is working for pet owners who are paying for veterinary services and for veterinary practices.

We will provide an update about the next steps in early 2024.

Personal information

Any personal data you provide us will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018. Our personal information charter sets out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that data and how to contact us.

How we may use your information

We are carrying out this work under section 5 of the Enterprise Act 2002, which gives the CMA the power to obtain, compile and keep under review information about matters relating to its functions.