Veterinary services for household pets

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Competition Markets Authority

September 16

09:30 2024

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Find out more about what we are doing to help people get a fair deal as they face the rising cost of living.

This update covers our recent work on road fuel prices, groceries, infant formula, vet services, online shopping and housing.

Draft consumer survey

16 September 2024: The CMA has published documents for comment in relation to a consumer survey. The deadline for comments on the draft questionnaire below is 11am on Monday 23 September 2024.

Draft questionnaire notice (PDF, 96KB) (16.9.24)
Draft questionnaire (PDF, 261KB) (16.9.24)

Responses to issues statement

A Veterinary Practice (PDF, 334KB) (20.8.24)
Animal Medicines Training Regulatory Authority (AMTRA) (PDF, 294KB) (20.8.24)
Assistance Dogs UK (ADUK) (PDF, 142KB) (20.8.24)
AURA (PDF, 1,173KB) (20.8.24)
British Equine Veterinary Association (BEVA) (PDF, 244KB) (20.8.24)
BVA BSAVA SPVS VMG (PDF, 276KB) (20.8.24)
BVNA (PDF, 235KB) (20.8.24)
CVS (PDF, 186KB) (20.8.24)
David Reader and Scott Summers (PDF, 438KB) (20.8.24)
Dogs Trust (PDF, 163KB) (20.8.24)
Federation of Independent Veterinary Practices (FIVP) (PDF, 202KB) (20.8.24)
IVC Evidensia (PDF, 347KB) (20.8.24)
Linnaeus (PDF, 274KB) (20.8.24)
Medivet (PDF, 337KB) (20.8.24)
National Office of Animal Health (NOAH) (PDF, 330KB) (20.8.24)
Naturewatch Foundation (PDF, 303KB) (20.8.24)
Pets at Home (PAH) (PDF, 452KB) (20.8.24)
RCVS Knowledge (PDF, 359KB) (20.8.24)
Royal College of Veterinary Surgeons (RCVS) (PDF, 410KB) (20.8.24)
Snoots (PDF, 204KB) (20.8.24)
VetAI (PDF, 244KB) (20.8.24)
Veterinary Client Mediation Service (VCMS) (PDF, 303KB) (20.8.24)
VetPartners (PDF, 244KB) (20.8.24)
Voy Vet Cinic (PDF, 245KB) (20.8.24)
Which (PDF, 86KB) (20.8.24)

Issues statement

9 July 2024: The issues statement sets out initial theories on what might be affecting competition,potential remedies and how we intend to approach our investigation. Parties are invited to provide submissions commenting on the issues and possible remedies. The deadline for submissions is 30 July 2024.