Competition Markets Authority
Details
This document has been withdrawn as the Competition and Markets Authority has replaced it. The updated and current version, published on 31st May 2023, can be found at UK higher education providers - advice on consumer protection law CMA.
Students have consumer rights. Universities and other higher education providers that dont meet their obligations to undergraduate students may be in breach of consumer protection law.
This advice sets out how consumer protection law applies to higher education providers. It also includes the Competition and Markets Authoritys (CMA) views on how consumer protection law applies to the higher education sector.
A short guide to consumer protection law for higher education providers is also available.