Guidance: Coronavirus (COVID-19): providing home care

Department Of Health

January 11
12:06 2021


Please read this guidance with national lockdown: stay at home guidance, which provides information about what you can and cannot do, now that England is in a new period of national lockdown.

The document brings together guidance for social care staff, registered providers, local authorities and commissioners who support and deliver care to people in their own homes in England.

It covers:

  • personal protective equipment
  • clinically extremely vulnerable people and care groups
  • hospital discharge and testing
  • government support for social care
  • information collection and governance
Published 22 May 2020
Last updated 11 January 2021 +show all updates
  1. Updated 'Coronavirus (COVID-19): provision of home care' to reflect the extension of free PPE until the end of June 2021.

  2. Updated to reflect guidance on shielding: clinically extremely vulnerable people should now shield at home.

  3. Updated to reflect current policy for how providers should access PPE.

  4. Updated to reflect that the 14-day isolation period is now 10 days.

  5. Updated to include relevant links to the guidance on the local restriction tier system in place in England since 2 December.

  6. Added note that this guidance will be updated soon and directed users to guidance updated ahead of the 5 November national lockdown.

  7. Added a new section on how home care providers can support the NHS Test and Trace service. Updated links to hospital discharge service guidance.

  8. Updated 'shielding and care groups section (now titled 'Clinically extremely vulnerable people and care groups') and annexes A and B to reflect wider changes to shielding advice. Updated social care recruitment section to include further details about the new online recruitment platform for social care.

  9. Updated 'hospital discharge and testing' section to state "anyone experiencing coronavirus symptoms can now be tested, which includes individuals receiving home care. This can be accessed through the digital portal or by calling 119 to book testing".

  10. First published.

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