Guidance: Coronavirus (COVID-19): providing home care

Department Of Health

November 4
15:51 2020


This guidance is being reviewed following the implementation of new national restrictions from 5 November and will be updated soon.

In the meantime, please see updated guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19 (referred to in section 2 of this Providing home care guidance).

The document brings together guidance for social care staff, registered providers, local authorities and commissioners who support and deliver care to people in their own homes in England.

It covers:

  • personal protective equipment
  • clinically extremely vulnerable people and care groups
  • hospital discharge and testing
  • government support for social care
  • information collection and governance
Published 22 May 2020
Last updated 4 November 2020 +show all updates
  1. Added note that this guidance will be updated soon and directed users to guidance updated ahead of the 5 November national lockdown.

  2. Added a new section on how home care providers can support the NHS Test and Trace service. Updated links to hospital discharge service guidance.

  3. Updated 'shielding and care groups section (now titled 'Clinically extremely vulnerable people and care groups') and annexes A and B to reflect wider changes to shielding advice. Updated social care recruitment section to include further details about the new online recruitment platform for social care.

  4. Updated 'hospital discharge and testing' section to state "anyone experiencing coronavirus symptoms can now be tested, which includes individuals receiving home care. This can be accessed through the digital portal or by calling 119 to book testing".

  5. First published.

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