GovWire

Transparency data: Customer service operations data: Q2 2021

Border Force

August 26
09:42 2021

Customer service operations data: Q2 2021

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need aversion of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk.Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This document contains details on:

  • intake and performance against service standard in relation to replies to MP written correspondence (letters & emails) for UKVI, Immigration Enforcement, Border Force and Her Majestys Passport Office
  • outstanding out of service standard MP written intake (letters & emails) for UKVI, Immigration Enforcement, Border Force and Her Majestys Passport Office
  • performance against service standard in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force
  • UKVI Applicant satisfaction survey results
Published 26 August 2021

Related Articles

Comments

  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:
Comments:

Post my comment

News Calendar

Recent Comments

Follow Us on Twitter

Share This


Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: