Update 31 May 18:00pm: The maintenance issues have now been resolved and the VMD’s online and phone services are now up and running.
VMD apologises for any inconvenience.
The following online application services will be unavailable:
Special Treatment Certificates
You should obtain an import certificate in advance if you think you will need to import/use an imported medicine during this period.
In urgent cases you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system during this maintenance period.
You should obtain an import certificate retrospectively as soon as possible.
Microchip Adverse Event Reporting
Animal Adverse Reaction Reporting
Human Adverse Reaction Reporting
The following online information services will be unavailable:
The systems should be operational again on Wednesday 31 May. The VMD apologises for any inconvenience.