In the event of disruption, cross-Channel passengers are advised to check online with their travel operator.
Travel disruption
There is a possibility of disruption to cross-Channel services.
Should this occur, you are advised to plan ahead and allow extra time for your journey. Keep vehicle doors locked in slow moving traffic and secure your vehicle when it is left unattended.
Check online with your chosen operator and plan your journey
If you are in the UK and have a booking, check online with your operator for more information before you leave and, if necessary, consider making alternative arrangements.
If you are in returning to the UK from abroad and you have a booking, check online with your operator for more information. You may also wish to consider alternative routes for returning to the UK but check availability and book ahead before you consider travelling to another port of exit.
General travel advice
Cross-Channel passengers travelling are advised to check online with their chosen operator and plan their journey to avoid disruption. You may also want to follow local radio for travel updates.
Further details of how freight will be routed to reduce pressure on the M20 in Kent when there is disruption to cross-Channel services have been published by Highways England, in partnership with Kent County Council and Kent Police. Road users are urged to look out for local signs and electronic message boards and follow the directions.
Contacts for cross-Channel operators
Dover/Folkestone – Calais/Coquelles cross-Channel operators
DFDS Seaways also operates out of Amsterdam, Dieppe and Dunkirk:
- Twitter @DFDSUKUpdates
- telephone:
- Calais, Dunkirk and Amsterdam +44 (0) 344 902 0265 and +44 (0) 871 882 1777 for sailing information
- Dieppe +44 (0) 844 576 8836, INT 0800 650 100 and +44 (0) 844 576 8836 for sailing information
P&O Ferries also operates out of Rotterdam and Zeebrugge:
- Twitter @POferries for ferry updates
- telephone +44 (0) 800 13 0030
Eurotunnel operates from Coquelles:
- Twitter @LeShuttle
- telephone: +44 (0) 8444 63 0000 (24 hour pre-recorded travel information), +44 (0) 8443 35 35 35, +33 (0) 810 63 03 04
Other cross-Channel operators and routes
Check availability and book ahead before considering travelling to another port of exit.
Brittany Ferries operates out of Caen, Cherbourg, Le Havre, Roscoff, St Malo, Bilbao and Santander:
- Twitter @Brittanyferries
- telephone +44 (0) 1752 648 637
Condor Ferries operates out of St Malo and Cherbourg:
- Twitter @CF_Travel_News
- telephone +44 (0) 1202 207 216, St Malo +44 (0) 825 165 463, Cherbourg +33 (0) 233 88 44 88
Stena operates out of Hook of Holland:
- Twitter @StenalineUK
- telephone +44 (0) 8447 70 70 70
Road traffic information
UK road traffic
- Highways England traffic information or on Twitter: @HighwaysSEAST
- @kentpoliceroads News and updates from Kent Police’s Roads Policing Unit (Traffic).