Guidance: LAA online portal help and information

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Legal Aid Agency

February 5

09:35 2025

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LAA online portal provides single sign-on access to the LAAs core applications for providers and LAA staff.

This page provides information on list of services that that LAA online portal provides, the terms and conditions for use of the portal, and information on where to seek help, and further guidance when using the portal.

Published 10 January 2017
Last updated 5 February 2025 +show all updates

5 February 2025
Updated English and Welsh privacy notices to reference Advantis Credit Ltd. who took over the contract for Crown Court means testing (CCMT) debt collection and enforcement services from the previous supplier Marston Holdings Ltd. with effect from 3 February 2025.
27 June 2022
Updated English and Welsh privacy notices
10 March 2021
LAA Privacy Notice uploaded.
14 September 2018
update - Quick Guide to User Password and Security details
16 August 2018
Updated Terms and Conditions
15 February 2018
Guidance for providers document updated.
21 June 2017
LAA portal upgrade: guidance for providers updated.
15 May 2017
LAA Portal upgrade: guidance for providers published.
2 February 2017
Help document updated.
10 January 2017
First published.

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