The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
Independent Case Examiner
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Friday, 07 February 2025
Monday, 06 January 2025
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland (NI) for 2023 to 2024.
Tuesday, 05 November 2024
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Thursday, 18 July 2024
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Tuesday, 23 April 2024
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Wednesday, 24 January 2024
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Thursday, 14 December 2023
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2022 to 31 March 2023
Thursday, 14 December 2023
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2022 to 2023.
Monday, 06 November 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Tuesday, 18 July 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Tuesday, 18 July 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Monday, 12 June 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Monday, 06 March 2023
The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
Thursday, 02 March 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Wednesday, 01 March 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Monday, 06 February 2023
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Friday, 16 December 2022
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2021 to 2022.
Friday, 16 December 2022
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2021 to 31 March 2022
Friday, 16 December 2022
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2021 to 31 March 2022
Friday, 28 October 2022
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Tuesday, 17 May 2022
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Thursday, 21 October 2021
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2020 to 31 March 2021
Thursday, 21 October 2021
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2020 to 2021.
Friday, 30 October 2020
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2019 to 31 March 2020.
Friday, 30 October 2020
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2019 to 2020.
Wednesday, 06 April 2016
The Department for Work and Pensions (DWP) has today announced the reappointment of Joanna Wallace as Independent Case Examiner.
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