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Corporate report: Fraud sector charter: telecommunications

Home Office

November 21
16:17 2022

Fraud sector charter: telecommunications

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Details

Under the telecommunications charter, providers have agreed to tackle fraud through a 9-point action plan. The telecommunications providers have committed to:

  • identify and implement techniques to block scam calls and share data on the source of these calls across the sector
  • identify and implement techniques to block smishing texts
  • work with banks to strengthen authentication checks at the point a device contract is applied for and at the point a customer requests to move their number to a new provider
Published 21 October 2021
Last updated 21 November 2022 +show all updates
  1. Addition of TalkTalk to the list of signatories.

  2. Added HTML accessible version.

  3. First published.

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