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Investigation into conduct of Education Software Solutions Limited

Competition Markets Authority

October 27
09:01 2022

Case timetable

Date Action
27 October 2022 The CMA is continuing its investigation into ESS move to 3-year contracts. Decision on administrative priorities grounds to close the aspect of the investigation relating to ESS pricing of certain software packages (specifically, ESS management information system software and its financial management software).
26 April 2022 to December 2022 Initial investigation: information gathering, including issue of formal or informal information requests to ESS, competitors and customers. CMA analysis and review of information gathered
26 April 2022 Investigation opened

Administrative priorities decision

27 October 2022: The CMA is continuing its investigation into whether ESS might be abusing a dominant position in the supply of management information systems. The CMA is concerned that ESS has effectively moved customers from one-year contracts to 3-year contracts without giving them adequate opportunity to avoid the change. The CMA is closing the other aspect of its investigation relating to ESS pricing of certain software packages (specifically, ESS management information system software and its financial management software). This aspect is being closed on administrative priorities grounds.

Change log

The following changes have been made to the case timetable since it was first published in April 2022:

Date of change Reason for change Change made to timetable
26 September 2022 Additional time needed to analyse information Date for completing initial investigation extended from August 2022 to December 2022

Case information

27 April 2022: The Competition and Markets Authority (CMA) launched an investigation under Chapter II of the Competition Act 1998 into suspected breaches of competition law by Education Software Solutions Limited (ESS).

The CMA is investigating whether ESS might be abusing a dominant position in the supply of management information systems software by moving customers from one-year contracts to three-year contracts without giving customers adequate opportunity to avoid the change and/or via the pricing of certain software packages in a way that restricts competition.

Notes

  • the investigation is under Chapter II of the Competition Act 1998
  • the CMA has not reached a view as to whether there is sufficient evidence of an infringement of competition law for it to issue a statement of objections to any of the parties under investigation. Not all cases result in the CMA issuing a statement of objections
  • the CMA will consider any representations it receives before any decision is taken as to whether competition law has in fact been infringed
  • further detail of the CMAs procedures in Competition Act 1998 cases is available in CMA8
  • changes to the timings of original entries in the case timetable will be made where the estimated timing changes

Personal data

The CMA may collect, use and share personal data for its investigations, including investigations under the Competition Act 1998. This includes processing personal data for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018. You can find more information about how the CMA handles personal information in the CMAs Personal Information Charter.

Contacts

Assistant Directors

Director

Louise Banr (020 3738 6056, louise.baner@cma.gov.uk)

Senior Responsible Officer

Ann Pope (020 3738 6786, ann.pope@cma.gov.uk)

Published 27 April 2022
Last updated 27 October 2022 +show all updates
  1. Administrative priorities decision published.

  2. Case timetable updated and change log added.

  3. First published.

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