GovWire

Book and plan your visit to Haverigg

To visit someone in Haverigg you must:

• be on that persons visitor list
• book your visit at least 3 days advance
• have the required ID with you when you go

Up to 3 adults over the age of 18 can visit at a time, plus 3 children under 18.

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Haverigg.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

• travel to Haverigg
• somewhere to stay overnight
• meals

How to book family and friends visits

You can book your visit online.

You can book your visit by telephone.

Booking line: 01229 713 016
Monday to Friday, 1pm to 4pm
Find out about call charges

Let Haverigg know when you book your visit if any visitor requires wheelchair access or needs to take medicine into the visiting hall.

Visiting times:

• Saturday: 10:30am to 4:15pm
• Sunday: 10:30am to 4:15pm

How to book legal and professional visits

You can book your Legal visit by telephone, for either a virtual visit or an in person visit.

Booking line: 01229 713 016Monday to Friday, 1pm to 4pmFind out about call charges

Getting to Haverigg

Find Haverigg on a map

The closest railway station is Millom, which is about 3 miles from Haverigg. There are no local buses but there are taxis available.

Use National Rail enquiries to plan your journey by public transport.

There is a visitors car park, including spaces for Blue Badge holders.

Entering Haverigg

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Haverigg has a family-friendly dress code policy which means visitors should dress appropriately. You may be turned away if you are wearing items like low-cut tops, see-through clothing or shorts and dresses above the knee. Additionally, you cannot wear anything with offensive patterns or slogans. You will need to remove sunglasses, scarves and headwear other than that worn for religious reasons.

Refreshments will be available during your visit.

There are strict controls on what you can take into Haverigg. You will have to leave most of your things in a locker in the visitors centre, which takes a 1 coin. Visitors with young children will be able to take a pushchair or car seat in with them.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by the Visitors and Childrens Support Group. It has toilets and baby changing facilities.

The centre is open on visiting days 30 minutes before visit times, and Refreshments will be available.

Family days

Family Days are due to re-start in Summer 2022, prisoners will be informed of dates available.

Keep in touch with someone at Haverigg

There are several ways you can keep in touch with someone during their time at Haverigg.

Phone calls

Prisoners do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family at any time. This list is checked by security when they first arrive so that they are able to call and speak to a loved one immediately. It takes a few days to get new names added to the list.

You can also exchange voicemails using the Prison Voicemail service.

All telephone calls are recorded and officers may listen to them as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Haverigg using the Email a Prisoner service.

You might also be able to attach photos and receive replies, depending on the rules at Haverigg.

Secure video calls

Secure video calling is available at this prison. Family and friends will need to download the Prison Video app, create an account, register all visitors and add the prisoner to their contact list.

Read more about how it works

Letters

Include the persons name and prisoner number on the envelope.

If you do not know their prisoner number, contact Haverigg.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Friends and family can send parcels of clothing at set times of the year. The prisoner will be able to tell you more about this.

Make sure to include the persons name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Life at Haverigg

Haverigg is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Haverigg has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners Families helpline website.

All safeguarding processes are overseen by the Cumbria Safeguarding Adults Board.

Arrival and first night

When someone first arrives at Haverigg, they will be able to contact a family

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