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Guidance: Long Lartin Prison

Ministry Of Justice

August 2
10:21 2022

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Book and plan your visit to Long Lartin

Now that regular COVID testing of people in the wider community has ended, you are no longer required to take a COVID test before coming to see someone for a visit, although we would still encourage you to do so.

We will continue to run social visits whilst it is safe to do so.

Visiting rules may change if there is an outbreak within the prison, this may include bringing back testing before visits for a short time to protect you, the person you are visiting and staff.

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

To visit someone in Long Lartin you must:

  • be on that persons visitor list
  • book your visit 3 days in advance
  • have the required ID with you when you go

Up to 2 adults (over 18) can visit at once along with 2 children (under 18).

A prisoner is entitled to a visit in the first week (reception visit) and every 2 weeks after that. This will include at least one weekend visit, every 4 weeks.

If the man is on remand (awaiting trial), you can visit him at least 3 days a week, including most weekends.

Call Long Lartin with any questions about visits:

Telephone: 01386 295 188
Find out about call charges

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Long Lartin
  • somewhere to stay overnight
  • meals

How to book family and friends visits

Long Lartin is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit by telephone or you can also register to use the secure video calls service. There is no online booking service available.

Booking line: 01386 295 188
The booking line is open Monday to Friday, 9am to 2pm
Find out about call charges

Visiting times:

  • Tuesday: 2pm to 4pm
  • Thursday: 2pm to 4:30pm
  • Saturday: 2pm to 4:30pm
  • Sunday: 2pm to 4:30pm

Visitors are entitled to a one hour visit. More time may be allowed if available on the day. You should try to arrive at least half an hour before your visit time to allow for checking in and security.

To book a legal visit please email: legalvisits.longlartin@justice.gov.uk

Visiting times:

  • Tuesday: 9:30am to 11:30am
  • Thursdays: 9:30am to 11:30am

Getting to Long Lartin

Find Long Lartin on a map

The closest railway station is Evesham which is 6 miles from the prison. You can take a bus directly to the prison from there.

To plan your journey by public transport:

There is a visitors car park with spaces for Blue Badge holders. Its at the visitors centre which has step-free access and a disabled toilet. If you need assistance when visiting, please ask the staff when you arrive.

Entering Long Lartin

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will be given a pat-down search, be searched using a hand-held metal detector and will need to go through the archway metal detector. This includes children. You may also be sniffed by security dogs and searched on your way out of the prison. Coats, jackets and shoes will be X-rayed and physically searched.

Long Lartin has a strict dress code policy, which means visitors should wear smart clothes and proper shoes (no toe-caps or flip flops). It also means no vests, no low-cut tops, no shorts, no ripped clothes, no camouflage print or offensive slogans, no short dresses and no headwear, other than that worn for religious reasons.

There will be no refreshments available during your visit.

There are strict controls on what you can take into Long Lartin. You will have to leave most of the things you have with you in a locker (1 refunded) or with security. This includes pushchairs and car seats. If youre visiting with a baby, you can take in 3 nappies, baby wipes, baby bottle, a dummy and an unopened jar of baby food or an unopened carton of milk.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

The visitors centre opens at 12pm.

A family support worker can help with information about prison routines, visiting procedures and other organisations offering support to families with someone in prison.

There will be no refreshments available during your visit.

For visitors with disabilities, you can ask the staff for assistance. There are no steps to the visitor centre and there is a disabled toilet.

Family days

There are currently no family days being run.

Keep in touch with someone at Long Lartin

There are several ways you can keep in touch with a prisoner during their time at Long Lartin.

Secure video calls

Secure video calling is available at this prison. Family and friends will need to download the Prison Video app, create an account, register all visitors and add the prisoner to their contact list.

Read more about how it works

Phone calls

Prisoners do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Long Lartin using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Long Lartin.

Letters

You can write at any time.

Include the persons name and prisoner number on the envelope.

If you do not know their prisoner number, contact Long Lartin.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Long Lartin are given a list of approved items that can be sent to them as gifts. Contact Long Lartin for more information on whats allowed.

Family and friends

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