FOI release: Details on information relating to the RPA contact centre, CRM use and AI & automation use RFI 6499

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Rural Payments Agency

August 10

21:29 2023

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Response - RFI 6499

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Details

Request for information under the Freedom of Information Act 2000 (FoIA) for information relating to the Rural Payments Agencies contact centre, Customer Relationship Management (CRM) use and AI & automation use.

Published 10 August 2023

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