Ministry Of Justice
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Book and plan your visit to Featherstone
To visit someone in Featherstone you must:
- be on that persons visitor list
- book your visit at least 2 days in advance
- have the required ID with you when you go
You can book up to 14 days in advance.
Prisoners can have up to 3 adult visitors at a time (18 or over) plus children.
A person can have as many visits as they have visiting orders for. You can check this with the person you are going to visit.
Contact Featherstone if you have any questions about visiting.
Help with the cost of your visit
If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel to Featherstone
- somewhere to stay overnight
- meals
How to book family and friends visits
You canbook your visit online.
You can book your visit by telephone.
Booking line: 0300 0606502
- Monday, Wednesday and Friday: 11am to 5pm
- Tuesday and Thursday: 9am to 5pm
Telephone bookings can be made up until 5pm, two days prior to a visit.
If you have any questions you can email the visits booking email, however they are not able to book a visit but they can help with any questions. visitsbooking.westmidlands@noms.gsi.gov.uk
For general visits queries, not booking requests, Please contact PACT on: 01902 70 3254
You can contact them Tuesday to Thursday from 12 pm to 5pm.
We also have a visitors centre website you can visit on: http://featherstonevisits.co.uk/
Visiting times
- Tuesday: 2pm to 4pm
- Wednesday: 2pm to 4pm
- Thursday: 2pm to 4pm
- Saturday: 2pm to 4pm
- Sunday: 2pm to 4pm
How to book legal and professional visits
Legal visits:
- Tuesday and Thursday: 9:30am to 11:30am The latest arrival time is 10:30am
HMP Featherstone operates paperless visits and legal visitors may bring in plug in fire sticks or similar devices to access paperwork which will be securely printed in the visits room. Legal visits staff will provide stationery for legal visitors to use.
Laptops may be brought in but only if the Wi-Fi and camera is disabled. Should a legal visitor have a question they may contact either 01902 703 264 or 01902 703 048.
Getting to Featherstone
Car: From Wolverhampton take the A449 northbound there is a visitors car parking facility at the prison.
Bus: Take number 70 from Stand AC to Cannock. Depart the bus at Honeysuckle Drive, Featherstone. Then walk along New Road towards the Prison (approx. 25 minutes). The Visitors Centre is well signposted.
Train: The Nearest Railway Station is 6 miles away in Wolverhampton and you can complete the rest of journey by bus or taxi.
Shuttle Bus: A low-cost shuttle bus service is available 7 days a week. To learn more about this regular service, speak to a member of staff by calling: 01902 799787, or email: shuttle@restartenterprise.com
To plan your journey by public transport:
There is a free visitors car park.
There are disabled visitors spaces in our visitors car park.
Entering Featherstone
All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.
- All visitors will need to be given a pat-down search, including children
- You may also be sniffed by security dogs
For security, health and safety reasons, some prisons have a specific dress code for visitors and others have a more relaxed policy, making assessments on a case-by-case basis. At the time we compiled this information, HMP Featherstones guidelines were as follows:
- modest dress
- no work clothes (including uniforms and trousers with multiple pockets)
- no sports shirts or football shirts
- no jumpers or shirts with hoods
- no mobile phones
- no offensive logos
- no sunglasses or headscarves unless worn for religious reasons
- no ripped jeans
- no vest tops
- no short skirts or dresses, they must be knee length
What can I bring in for my children?
You may bring in:
- dummies
- baby wipes
- nappies
- milk powder
- prescribed medication
You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.
- There are strict controls on what you can take into HMP Featherstone. You will have to leave most of the things you have with you in a locker in the visitors centre or in your car
- Each adult visitor is able to bring in 20 for purchasing of refreshments, coins only. Notes are not permitted.
Call our visits centre if you have any questions about visiting 01902 70 3254 or email them on Featherstone@prisonadvice.org.uk
Visiting facilities
There is a visitors centre run by PACT where there are baby changing facilities available.
Refreshments are available to purchase in our visits centre and in the visits room.
The centre is open daily, except Monday and Friday, from midday to 4:30pm.
Family days
High Featherstone run 12 family visits a year. Details on how these visits run can be found by contacting the PACT team on 01902 70 3254.
Keep in touch with someone at Featherstone
There are several ways you can keep in touch with someone during their time at Featherstone.
Secure video calls
To have a secure video call with someone in this prison you need to:
- Download the Prison Video app
- Create an account
- Register all visitors
- Add the prisoner to your contact list.
How to book a secure video call
You can request a secure video call with someone in this prison via the Prison Video app.
You will receive a notification when your request has been accepted.
Read more about how it works###Phone callsPrisoners have phones in their rooms but these can only make outgoing calls so they will always have to call you. They have to buy phone credits to do this.
They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.
You can also exchange voicemails using the Prison Voicemail service.
Officers may listen to phone calls as a way of preventing crime and helping keep people safe.
You can send emails to someone in Featherstone using the Email a Prisoner service.
You might also be able to attach photos and receive replies, depending on the rules at Featherstone.
Letters
You can write at any time.
Include the persons name and prisoner number on the envelope.
If you do not know their prisoner number, contact Featherstone.
All post, apart from legal letters, will be opened and checked by officers.
Send money and gifts
You can use the free and fast online service to send money to someone in prison.
You can no longer send money by