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Guidance: How to contact a Retailer CCO or Supplier Helpline

Groceries Code Adjudicator

July 29
09:19 2022

Details

Code Compliance Officer (CCO) contact details and Retailer Supplier Helplines

If you are a current supplier and would like to contact the relevant CCO regarding any issues covered by the Groceries Supply Code of Practice, please refer to the relevant link.

Published 20 September 2018
Last updated 29 July 2022 +show all updates
  1. Contact details for the new CCO of Morrisons have been updated.

  2. Updated Supplier Helpline details for M&S

  3. Edited Supplier Helplines - Amazon.com,inc.'s Senior Buyers' contact details have been updated.

  4. Amendment to Waitrose supplier contact details

  5. Added Amazon.com, Inc.'s contact details

  6. Supplier helpline information updated

  7. Changed B&M CCO contact details to Alex Russo

  8. Edited Lidl supplier helpline contact information - change of document name

  9. New contact number for Chris Young, Code Compliance Officer at Aldi Stores Limited. Please call 01827 890616.

  10. Ocado Retail Code Compliance Officer now Robert Skelton. Email address changed to GSCOP@ocadoretail.com.

  11. There has been a change to the phone number for suppliers to use when contacting Tesco plc. It is now 0330 1231 005. An email address for Tesco plc suppliers to use has also been added - Suppliersupport.Product@Tesco.com.

  12. Addition of Ruth Clarke as TJ Morris Limited's Code Compliance Officer and details of its supplier helpline.

  13. CCO details added for B&M European Value Retail SA.

  14. The CCO for Waitrose Limited is now Matthew Wilson.

  15. Change of Ocado Group Plc Code Compliance Officer from Nargis Hassani to Jo West.

  16. Addition of contact details for Ocado Group Plc Code Compliance Officer.

  17. First published.

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