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Detailed guide: Littlehey Prison

Ministry Of Justice

September 15
15:53 2020

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Book and plan your visit to Littlehey

Littlehey is now offering limited visits for family and friends in line with coronavirus restrictions.

To ensure the safety of visitors, residents and staff, there are strict guidelines which must be followed during you visit.

To visit someone in Littlehey you must:

  • be on that persons visitor list
  • book your visit in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Littlehey.

Contact Littlehey if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Littlehey
  • somewhere to stay overnight
  • meals

How to book family and friends visits

Littlehey is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit by telephone or you can also register to use the secure video calls service. There is no online booking service available.

Alternatively, if you have been sent a visiting order in the post, you can also book by telephone or email.

Booking line: 01480 335 650
Tuesday to Sunday, 9am to 4:30pm
Find out about call charges

Email: socialvisits.littlehey@hmps.gsi.gov.uk

Visiting times:

  • Tuesday: 9am to 11:15am, 2pm to 4:15pm (for shielding visitors only)
  • Wednesday to Sunday: 9am to 11:15am, 2pm to 4:15pm

You can currently only book a legal visit by for video link. Email: videolink.littlehey@hmps.gsi.gov.uk.

Getting to Littlehey

Find Littlehey on a map

The closest railway stations are St Neots and Huntingdon, which are both around 9 miles from Littlehey.

Theres a subsidised minibus from Huntingdon bus and railway stations. Contact the visitors centre on 01480 335 136 for times. You dont need to book in advance.

Theres no minibus on weekday mornings, but the visitors centre can book a subsidised taxi for you.

To plan your journey by public transport:

There is a free visitors car park, including spaces for Blue Badge holders.

Entering Littlehey

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport
  • driving licence
  • benefit book
  • senior citizens public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card
  • proof of age card

If you have none of these, 2 or more of the following may be suitable:

  • birth certificate
  • marriage certificate
  • cheque book, credit or debit cards
  • rent book
  • utility bill or bank statement

Children under 16 need to bring one of the following forms of ID:

  • passport
  • birth certificate
  • red health book (under 5s only)

All visitors will need to be given a pat-down search, including children. There will also be a sniffer dog.

Visitors should not wear football shirts, sports shirts or striped shirts, or revealing clothing.

There will be no refreshments available during your visit.

There are strict controls on what you can take into Littlehey. You will have to leave most of the things you have with you in a locker (you need a 10p coin) or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

Theres a visitors centre at Littlehey.

There will be no refreshments available during your visit. The childrens play area is also not available to use.

Family days

There are currently no fmaily days being run.

Keep in touch with someone at Littlehey

You may not be able to speak with someone at Littlehey during their first few days. This is because it can take time to approve who they can be in touch with.

Residents do not have phones in their rooms so they will always need to call you rather than you call them.

Phone calls

Residents can phone anyone named on their list of friends and family. This list is checked by security.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Littlehey using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Littlehey.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Letters

Include the persons name and prisoner number on the envelope.

If you do not know their prisoner number, contact Littlehey.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

Gifts and parcels

People in Littlehey are given a list of approved items that can be sent to them as gifts. Contact Littlehey for more information on whats allowed.

Make sure to include the persons name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Littlehey

Littlehey is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Littlehey has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Norfolk Safeguarding Adults Board.

At Littlehey theres a listener scheme to support residents at risk of suicide or self harm. Theres also a buddy scheme to combat bullying.

Arrival and first night

When a resident first arrives at Littlehey, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how theyre feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Littlehey gets an induction that lasts about a week. They will meet professionals who

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