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Detailed guide: Lancaster Farms Prison

Ministry Of Justice

August 12
20:22 2020

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Book and plan your visit to Lancaster Farms

Visits at Lancaster Farms are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

For advice and support, the Prisoners Families Helpline is available on 0808 808 2003.

Keep in touch with someone at Lancaster Farms

There are several ways you can keep in touch with a resident during their time at Lancaster Farms.

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Lancaster Farms using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Lancaster Farms.

Letters

Include the persons name and prisoner number on the envelope.

If you do not know their prisoner number, contact Lancaster Farms.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

Gifts and parcels

People in Lancaster Farms are given a list of approved items that can be sent to them as gifts. Contact Lancaster Farms for more information on whats allowed.

Make sure to include the persons name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Lancaster Farms

Lancaster Farms is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Lancaster Farms has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Lancashire Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Lancaster Farms, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how theyre feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Lancaster Farms gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called interventions), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 500 men live at Lancaster Farms. There are 4 units with a mixture of single and double rooms. There is also a first night care centre for new arrivals.

Education and work

Residents can take workshops in a variety of work-related subjects including:

  • painting and decorating
  • construction
  • bricklaying
  • joinery
  • hospitality and catering
  • car mechanics
  • waste management

They have access to classroom learning and higher education in subjects such as:

  • arts and media
  • business
  • IT
  • sports

Lancaster Farms also runs a number of accredited offending behaviour programmes.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Lancaster Farms. If you cant resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Lancaster Farms in response to independent inspections.

Contact Lancaster Farms

Governor: Peter Francis

Telephone: 01524 563 450
Find out about call charges

Address

HMP Lancaster Farms
Stone Row Head
Off Quernmore Road
Lancaster
LA1 3QZ

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Lancaster Farms, call the main switchboard and ask for the orderly officer or duty governor.

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 21 April 2020
Last updated 12 August 2020 +show all updates
  1. Updated visiting information in line with coronavirus restrictions.

  2. added survey link

  3. First published.

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