Detailed guide: Foston Hall Prison and Young Offender Institution

Ministry Of Justice

August 11
20:10 2020

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Book and plan your visit to Foston Hall

Visits at Foston Hall are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

For advice and support, the Prisoners Families Helpline is available on 0808 808 2003.

Keep in touch with someone at Foston Hall

You may not be able to speak with someone at Foston Hall during their first few days. This is because it can take time to approve who they can be in touch with.

Women do not have phones in their rooms so they will always need to call you rather than you call them.

Phone calls

Residents can phone anyone named on their list of friends and family. This list is checked by security. Every resident is given 2 credit for telephone calls when they first arrive.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.


You can send emails to someone in Foston Hall using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Foston Hall.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works


Include the persons name and prison number on the envelope.

If you do not know their prison number, contact Foston Hall.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send postal orders and cheques. These should be made payable to HMPPS. Also include a cover note with the name and prison number of the resident you want the money to go to.

Gifts and parcels

People in Foston Hall are given a list of approved items that can be sent to them as gifts. Contact Foston Hall for more information on whats allowed.

Make sure to include the persons name and prison number on the parcel.

All parcels will be opened and checked by officers.

Life at Foston Hall

Foston Hall is committed to providing a safe and educational environment where women can learn new skills to help them on release.

Security and safeguarding

Every person at Foston Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

If you have concerns about the safety or wellbeing of a woman in Foston Hall, call the crisis line.

Representatives of Derby Social Services work on site and all safeguarding processes are overseen by the Derby Safeguarding Adults Board.

Foston Hall also trains residents to be listeners for those who need support during difficult times.

Arrival and first night

When a resident first arrives at Foston Hall, they are taken to the First Night Centre. They will get to speak to someone who will check how theyre feeling and ask about any immediate health and wellbeing needs. They will be given a meal and offered a pack of essential items, including drinks and snacks.

They will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.


Each person who arrives at Foston Hall gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called interventions), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.


Around 300 women live at Foston Hall across 7 units holding up to 60 women each.

Education and work

Residents can study a range of subjects within the education department to help them find work on release, including cleaning services, hairdressing and beauty therapy.

They can also gain experience and qualifications in the gardens, gym, textile workshop and kitchens.

Foston Hall also runs a number of accredited offending behaviour programme courses.

Temporary release

Foston Hall residents have the opportunity to leave the prison for short periods of time. This is known as release on temporary licence. It can be used to gain work experience in the local community, maintain family ties and prepare for release.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Foston Hall. If you cant resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Foston Hall in response to independent inspections.

Contact Foston Hall

Governor: Andrea Black

Telephone: 01283 584 300
Monday to Friday, 9am to 5pm
Fax: 01283 584 301
Find out about call charges

Follow Foston Hall on Twitter


HMP/YOI Foston Hall
DE65 5DN

See map

Crisis line

If you have concerns about the safety or wellbeing of a woman in Foston Hall, call the crisis line.

Telephone (24 hours): 01283 584 319
Find out about call charges

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 2 October 2019
Last updated 11 August 2020 +show all updates
  1. Updated visiting information in line with coronavirus restrictions.

  2. Added confirmation of secure video calls being made available at this prison.

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