Ministry Of Justice
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Book and plan your visit to Channings Wood
Channings Wood is now offering limited visits for family and friends in line with coronavirus restrictions.
To ensure the safety of visitors, residents and staff, there are strict guidelines which must be followed during you visit.
To visit someone in Channings Wood you must:
- be on that persons visitor list
- book your visit in advance
- have the required ID with you when you go
At least one visitor must be 18 or older at every visit.
There may be a limit to the number of visits a person can have. You can check this with Channings Wood.
Contact Channings Wood if you have any questions about visiting.
Help with the cost of your visit
If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel to Channings Wood
- somewhere to stay overnight
How to book family and friends visits
Channings Wood is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.
You can book your visit by telephone. There is no online booking service available.
Booking line: 01803 812 060
The booking line is open Monday to Friday (except Bank Holidays) 9am to midday, 1:45pm to 4pm
Find out about call charges
Enquiries only: email@example.com
- Wednesday: 2pm to 4pm
- Friday: 2pm to 4pm
- Saturday: 2pm to 4pm
- Sunday: 2pm to 4pm
Saturday and Sunday visits alternate between residents in the main prison and the vulnerable prisoners unit. The booking line can advise you on the appropriate weekend day to visit.
How to book legal and professional visits
There are currently no legal visits taking place.
Channings Wood accept video links for the courts, probation interviews, legal visits and inter-prison visits. For court and probation video links, email OMU.firstname.lastname@example.org.
For legal visits and inter-prison visits, email email@example.com.
In your email, include:
- name of the resident
- reason for the video link
- date and time
- contact details
Getting to Channings Wood
The closest railway station is Newton Abbot. From there you can take a taxi, or a bus from the bus station which is a 10-minute walk away.
To plan your journey by public transport use:
A small visitor car park is available outside the visitors centre. Once this is full, parking is available on the main prison driveway.
Entering Channings Wood
All visitors aged 16 and older need to bring one of the following types of photo ID:
- driving licence
- benefit book
- senior citizens public transport pass
- annual public transport season ticket (with photo card)
- employer ID card (if it shows the name of the visitor and the employer)
- European Community identity card
All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.
Channings Wood has a strict dress code policy, which means visitors should wear smart clothes (no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons).
There will be no refreshments available during your visit.
There are strict controls on what you can take into Channings Wood. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.
You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.
There is a visitors centre, run by Choices. They can provide you with information and help. You can also buy drinks and snacks and there is a play area for children.
There is also a childrens play area in the visiting hall and snack bar offering hot and cold food and drinks.
Family visits last a full day and are available for residents who are on enhanced privilege status. The resident must apply for these.
Choices provides a range of activities for the whole family.
Keep in touch with someone at Channings Wood
There are several ways you can keep in touch with a resident during their time at Channings Wood.
Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.
They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.
You can also exchange voicemails using the Prison Voicemail service.
Officers may listen to phone calls as a way of preventing crime and helping keep people safe.
You can send emails to someone in Channings Wood using the Email a Prisoner service.
You might also be able to attach photos and receive replies from the resident, depending on the rules at Channings Wood.
You can write at any time.
Include the persons name and prisoner number on the envelope.
If you do not know their prisoner number, contact Channings Wood.
All post, apart from legal letters, will be opened and checked by officers.
Send money and gifts
You can use the free and fast online service to send money to someone in prison.
You can also send:
- postal orders
Postal orders and cheques should be made payable to The Governor and include the residents name and prisoner number on the back.
Gifts and parcels
People in Channings Wood are given a list of approved items that can be sent to them as gifts. Contact Channings Wood for more information on whats allowed.
Make sure to include the persons name and prisoner number on the parcel.
All parcels will be opened and checked by officers.
Life at Channings Wood
Channings Wood is committed to providing a safe and educational environment where men can learn new skills to help them on release.
Security and safeguarding
Every person at Channings Wood has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.
All safeguarding processes are overseen by Devon Safeguarding Adults Board.
Arrival and first night
When a resident first arrives at Channings Wood, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.
They will get to speak to someone who will check how theyre feeling and ask about any imme