Legal Aid Agency
Summary of processing timescales
Information will be updated on a weekly basis and the current position will be the oldest date as of Friday the previous week.
The exception is Civil Applications which will be updated on a Monday, Wednesday and a Friday to reflect our current processing timescales.
Current targets:
| Civil applications | Civil bills | Very high cost case plans and correspondence (family cases exceeding 25,000 using single counsel) |
|---|---|---|
| 80% processed (end-to-end) in 20 working days (excluding the most complex cases) | 90% of complete and accurate bills within 20 working days | 90% within 20 working days |
We continually aim to turnaround applications and bills as soon as possible and strive to deliver performance under our current set targets.
Civil applications
Civil application dates are updated every Monday, Wednesday and Friday (last updated 25 November 2020).
| Work type | Current position (working days) |
|---|---|
| Applications (inc means assessments) | 4 days |
| Amendments/Authorities | 4 days |
| Appeal | 1 day |
| Discharge | 2 days |
| Means re-assessments | 6 days |
Civil bills
These timescales apply to paper and CCMS claims.
Please remember to submit your CCMS Outcome promptly to avoid payment delays as these timescales for CCMS claims reflect those claims that have already had their outcomes reported and finalised. Civil news: submitting case outcomes and prompt payments
| Work type | Current position (working days) |
|---|---|
| Court Assessed | 4 days |
| Fixed fee | 4 days |
| Hourly rate | 4 days |
| FAS | 4 days |
| POA | 0 days |
Please allow a further 5 9 days for payment to be received.
For further performance information please see the Government Performance Platform.
Very high cost cases (family cases exceeding 25,000 using single counsel - this does not include cases dealt with by the ECC team, in particular, 2 counsel and Queens Counsel cases)
| Work type | Current position (working days) |
|---|---|
| Case plan | 18 days |
| Claim 1 in lieu of a case plan | 0 days |
| Correspondence | 5 days |
| Contracts | 0 days |
Last updated 25 November 2020 +show all updates
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