Legal Aid Agency
December 17
15:08
2015
Helpline services will be be closing at 4pm on:
- 24 December Christmas eve
- 31 December New Years eve
Offices will be closed from Friday 25 December to Monday 28 December inclusive and also on 1 January 2016.
Normal hours will resume on Monday 4 January 2016. Below is a list of the telephone services and email contacts affected:
Helpline and email contacts:
| CAT/NCT | Liverpool | 01512356750 | LiverpoolCAT@legalaid.gsi.gov.uk / Liverpool.NCT@legalaid.gsi.gov.uk |
| CAT/NCT | Nottingham | 01158526000 | NottinghamCAT@legalaid.gsi.gov.uk / Nottingham.NCT@legalaid.gsi.gov.uk |
| CAT | Birmingham | 01212325500 / 01212325667 | BirminghamCAT@legalaid.gsi.gov.uk |
| Crime billing | 01158526000 | AGFS claims | Advocates-fee@legalaid.gsi.gov.uk |
| Crime billing | 01158526000 | LGFS claims | Litigators-fee@legalaid.gsi.gov.uk |
| Crime billing | 01158526000 | All other claim enquiries | criminalfinance@legalaid.gsi.gov.uk |
| High Cost Crime Team | 01512356924 | HighCostCrime@legalaid.gsi.gov.uk |
| National Immigration & Asylum Team | 02033345900 | emergency-immigrationapps@legalaid.gsi.gov.uk |
| NIAT out of hours available every day with exception of Christmas day and Easter Sunday. Operates all other days on weekdays 5pm to 9pm and weekends/bank holidays 10am to 3pm asylum-out-of-hours@legalaid.gsi.gov.uk |
| Exceptional Case Funding Team | 02033346060 | ECF@legalaid.gsi.gov.uk |
| High Cost Civil Team | Brighton | 01273878870 | HighCostCivil@legalaid.gsi.gov.uk |
| High Cost Civil Team | London | 02033345750 | HighCostCivil@legalaid.gsi.gov.uk |
| Civil Customer Support Team | 03002002020 | contactcivil@legalaid.gsi.gov.uk |
| Reduced lines will be operational till 5pm in the event of an urgent enquiry |
| Online Support Team | 02033346664 | Online-Support@legalaid.gsi.gov.uk |
| Reduced lines will be operational till 5pm in the event of an urgent enquiry |
| National Taxing Team | Birmingham | 01212325650 |
| National Taxing Team | Manchester | 01612405739 |
| Emergency contact numbers on Christmas eve: 07887627792, 07954574382, 07710347085 |
| Welsh language line | 08456099989 |
Legal Aid Agency staff will be answering emails up until 4pm on both Christmas eve and New Years eve.