Civil news: contacting the exceptional and complex cases team

Legal Aid Agency

March 22
12:12 2017

Call diverts for old exceptional and complex cases team numbers are being switched off on 1 April 2017 and you will need to use 0300 200 2020.

The 0300 200 2020 number is for the main customer services team. As advised in February this is the team which is now handling enquiries about exceptional and complex cases.

An amended ECF1 form is also being made available on GOV.UK on 1 April 2017. The only amendment to this form is the removal of the previous contact details for the team.

Further information

Exceptional case funding form and guidance to download amended ECF1 form

Contacting the exceptional and complex cases team 8 February 2017 news announcement

Related Articles


  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:

Post my comment

Recent Comments

Follow Us on Twitter

Share This

Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: